Are seeking an experienced application support

We are seeking an experienced Application Support for a international company.This role requires both proven experience with technology and outstanding personal communication and customer service skills. The candidate likes to collaborate in multicultural environments and interact with stakeholders to resolve technical issues. You should be curious and eager to troubleshoot and resolve complex technical issues. The candidate will be expected to be able to manage, update, and provide tier 3 support for custom b'&' 3rd Party applications built for Windows b'&' Linux in a very fast paced environment. Success in this role requires a commitment to teamwork, collaboration, and demonstrated leadership skills.b'/xc2/xa0'Required Qualifications* Windows b'&' Linux experience necessary.* Linux server/user administration, light scripting (perl, python, ruby or other), and database experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other).* Manage IIS, including load balanced applications, certificate monitoring, and deploying new sites b'&' applications manually b'&' via automated scripts and applications.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Ensure adherence to standards. Safeguard our production and staging environment by reviewing and ensuring that all deployments to production/staging are thoroughly reviewed and have passed the QA process.* Basic+ network understanding and how to troubleshoot network related issues in both Windows or Linux.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and English communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Ability to remain calm, composed and articulate when dealing with tough customer situations.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applicationsb'/xc2/xa0'Responsibilities* Database querying experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other) to identify data conditions and problems.* Manage and administer Custom developed applications as well as SaaS offerings.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applications* Make sure servers conform to SOP standards (Standard Operating Procedures).* Manage server users, groups and permissions.* Prioritize, analyze, troubleshoot and resolve or escalate any system issues in a timely manner.* Provide end user technical support across all systems and devices.* Follows up, tests, and troubleshoots as necessary* Partners with development team on root cause analysis* Keeps customers informed of case resolution.* Interacts closely with other departments to provide first hand feedback from customers.b'/xc2/xa0'Required:Bachelor degree in Information Technology or related fieldCould also be a student of any engineering or related career

We are seeking an experienced Endpoint Engineer - Microsoft for a international company.Role Description. This role is a within the Engineering team that delivers the Endpoint Experience service.The Endpoint Experience Service delivers a consistent user experience to all mobile, MAC, Windows and VDIs.This role will have a specific focus on resolving complex support issues and ensuring high quality changes are delivered using internally defined processes.The successful candidate must have prior experience in supporting Windows 10 and 11.Note: Occasional on-call at weekend is requiredResponsibilitiesKey responsibilities for the Candidate include:● Resolving escalated support tickets and managing the queue in ServiceNow● Evaluating the documentation provided by design teams, and ensuring the Operations team delivers the change successfully. This involves QA of solution and change.● Documenting operational processes and creation of KB articlesSkills, Qualifications and Required Experience● At least two years experience in supporting Windows devices in an enterprise environment● Microsoft Intune (essential)● VMWare Workspace ONE (desirable)● Excellent written and verbal communication ability in English● Self-organized - can organize their time without being micromanaged● Proven track record of resolving problems and designing/analyzing technical solutions● Degree (e.g., BA, BSc) or equivalent experience (desirable)● Strong problem-solving and analytical skill

Location: Buenos Aires, Argentina, is preferable; other locations are in Argentina, Brazil, Colombia, Peru, Chile, Mexico, and Bolivia. Type of work: Remote, full-time, Technologies: Linux, Python, Python automation, Jira, GitLab, Description: We are looking for an experienced System Engineer to join our support team. We are seeking an exceptionally talented engineer to join our team responsible for various core platforms within the product. The customer develops and deploys systematic financial strategies across a variety of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on exploiting market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies b'/xe2/x80/x93' the foundation of a sustainable, global investment platform. Key Responsibilities: Collaborate within cross-functional teams to improve user experience and streamline software deployment processes.Develop and implement software solutions using open-source and enterprise-grade tools.Enhance system automation and maintain robust, scalable infrastructure using Python and other automation tools.Provide troubleshooting support for existing products and systems, ensuring high reliability and performance.Integrate GitLab CI/CD processes with JIRA for seamless workflow and issue tracking across the development lifecycle.Optimize GitLab runners and deployment pipelines from configuration down to BareMetal infrastructure.Support continuous improvement by participating in Agile development processes and contributing to sprint planning, retrospectives, and daily stand-ups.Required Qualifications:Strong expertise in GitLab, particularly in managing CI/CD pipelines and runners down to BareMetal infrastructure.Proficiency in Python programming, with a focus on writing scripts for automation, testing, and troubleshooting.In-depth knowledge of Linux environments for managing and deploying system components.Experience working with JIRA and integrating it with GitLab for seamless project management.A solid understanding of DevOps principles, including Continuous Integration/Continuous Deployment (CI/CD) best practices.Excellent problem-solving skills and a proactive attitude towards learning and adapting to new tools and technologies.Strong communication in English to effectively collaborate with technical and non-technical stakeholders. Spanish as a plus.Experience in Agile development environments, with exposure to Scrum or Kanban methodologies.

We are looking for a Sr Salesforce Developer to join our team! The project is within the Digital Agriculture industry and is based in San Francisco, CA. The team develops a platform that examines weather, soil and field data to help farmers determine potential yield-limiting factors in their fields.We're on the lookout for an individual who shares our dedication to assisting farmers in enhancing productivity through digital solutions. This role offers a unique opportunity to become a part of our dynamic team, responsible for testing applications that guarantee an exceptional experience for our valued customers. In collaboration with our engineering team, business analysts, and business partners, you will play a pivotal role in developing a world-class application that enhances productivity and elevates the customer experience. About the role We are looking for a talented and motivated Salesforce Developer to contribute to the mission of helping the worldb'/xe2/x80/x99's farmers sustainably increase productivity using digital tools, mobile software, advanced analytics, and high-quality assurance standards. This role is a unique opportunity to join our dynamic team, responsible for building and maintaining the apps that ensure a great experience for our customers. Are you passionate about Salesforce? We are looking for a Salesforce Developer to provide solutions and build our Salesforce platform. You will partner with engineering, business analysts, and business partners to build a world-class application to improve productivity and customer experience. Role Responsibilities: Work with other engineers, business stakeholders and analysts to deeply understand visual designs, application workflows, transitions, personas, use cases.Build elegant support tools and services.Participate in code reviews to share knowledge, help each other learn new things and take pride in making our code betterWrite comprehensive tests (unit, integration, automation) to improve qualityBring product and code improvement ideas to the teamIdentify risks associated with component or application ImplementationKeep current with trends and technological innovations in the agricultural industry and make appropriate development recommendations.Lead development initiatives and provides mentorship and direction to less experienced Engineers.Lead project technical scoping, technical specification review, training of new staff and of emerging Salesforce technologies to existing staff. Basic Qualifications: Intermediate/Advanced English skills with strong communication abilities.Self-motivated, quick learner, and adaptable to new technologies and legacy systems.Thrives in a team environment, actively contributes to collaboration, fostering a sense of community.Excellent problem-solving and analytical skills, with a keen eye for detail and a proactive approach to issue resolution. Embraces new ideas to enhance problem-solving processes.Expert in Salesforce development, customization, and integration. Qualifications for the Role: 4+ years of Salesforce platform experience5+ Year of Web application development using modern framework experience.Experience working with Apex.Experience working with frontend web framework like React.Solid foundational grounding in OO design, RDBMS principles, and data modeling.Nice to have:Experience documenting use cases and implementation decisions.Familiarity with financial / software industry requirements.Experience successfully implementing third-party vendors/add-ons.Experience with Agile Development and SCRUM.Experience building platforms that support declarative interfaces.Salesforce Admin, Developer certifications preferred.Deep understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Communities, and AppExchange solutions.Knowledge of complex integrations.Position Type:Remote opportunity from Argentina, Brazil and Uruguay.Full-Time and Long-Term Position Location: Argentina, Brazil and Uruguay.