Experience to all mobile mac

We are seeking an experienced Endpoint Engineer - Microsoft for a international company.Role Description. This role is a within the Engineering team that delivers the Endpoint Experience service.The Endpoint Experience Service delivers a consistent user experience to all mobile, MAC, Windows and VDIs.This role will have a specific focus on resolving complex support issues and ensuring high quality changes are delivered using internally defined processes.The successful candidate must have prior experience in supporting Windows 10 and 11.Note: Occasional on-call at weekend is requiredResponsibilitiesKey responsibilities for the Candidate include:● Resolving escalated support tickets and managing the queue in ServiceNow● Evaluating the documentation provided by design teams, and ensuring the Operations team delivers the change successfully. This involves QA of solution and change.● Documenting operational processes and creation of KB articlesSkills, Qualifications and Required Experience● At least two years experience in supporting Windows devices in an enterprise environment● Microsoft Intune (essential)● VMWare Workspace ONE (desirable)● Excellent written and verbal communication ability in English● Self-organized - can organize their time without being micromanaged● Proven track record of resolving problems and designing/analyzing technical solutions● Degree (e.g., BA, BSc) or equivalent experience (desirable)● Strong problem-solving and analytical skill

Position: Do you love solving problems? Do you get excited from being challenged by different issues and environments each day? Are you looking to bring your extensive experience and great attitude to a growing company, where your ideas can have an impact? We are looking for a capable senior service desk technician to join our team, master new skills, and grow within the company. As an L2 Service Desk Technician, you will provide the first and second line of support for business users. You should be able to resolve 80-95% of incoming calls, tickets, and alerts with your team, and provide useful troubleshooting and communication before escalating for issues requiring level 3 support. Priority will be given to candidates able to work Tuesday through Saturday or Sunday through Thursday. b'/xc2/xa0' Responsibilities:  Provide Level 1 and 2 support and excellent customer service for all business users and coworkers  Respond immediately to calls, emails, messages, and tickets  Take on escalations, providing guidance and training to L1 team members  Effectively troubleshoot IT-related issues related to desktops, systems, and networks in multiple unique client environments b'/xc2/xa0'  Learn to resolve b'&'gt;80% of incoming tickets, escalating only when you lack access or canb'&'#39;t figure out how to solve the issue after researching  Document all work done, issue/project status, and time entries on tickets throughout the day  Support projects and other tasks as needed b'/xc2/xa0' Technical Experience We Look For:  3+ years of Desktop Support, preferably in a Managed Service Provider or other multi-tenant environment  Remote user support for applications and hardware (desktops and laptops, servers, networking gear)  Active Directory and Group Policies  O365 administration, migrations, and security  Outlook b'&'amp; Webmail (Exchange and O365)  Backup and data recovery technologies experience (Veeam, Rubrix, etc)  Email Filtering Software (Proofpoint)  Basic networking, TCP/IP, Layer 2 (VLAN), Routing, Switching  Windows and Mac deployment and security  Desktop Virtualization  Ticketing systems and time keeping (Autotask PSA)  Knowledge from certifications like CompTIA A+, Network+, VMWare, Microsoft, etc. b'/xc2/xa0' Traits Needed:  Professionalism  A technical mind able and eager to learn  Critical thinking skills and creative problem solving, applying solutions from previous issues to similar ones  Great organization b'&'amp; multitasking skills  Common sense  A quick wit and good sense of humor (itb'/xe2/x80/x99's not all serious)  Ability to work under pressure and be fearless on the phones b'/xc2/xa0' Notes:  This is a fully remote, full-time IT Help Desk position which will be supporting users in the UTC-8 time zone. Please only apply if you can commit to working afternoons and evenings, 2 PM - 11 PM Arg each day.  Strong English verbal and written communication are required, C1/C2 level, as you will be working with English customers and coworkers. To be considered for this role, you must apply with an English resume/CV.

Tech Background? Like helping customers?Support Specialist Wanted for our Success Team!b'/xc2/xa0'About Us b'/xc2/xa0'Appenate is a Brisbane-based SaaS company, building a leading business applications platform, aimed at the IT channel and enterprise.b'/xc2/xa0'Our growing customer base spans over 40 countries, which we support via an integrated team anchored out of Australia, South Africa, and Latin America to improve time-zone coverage for our users.b'/xc2/xa0'We've embraced the concept of a distributed company, with all team members working either from home (or the beach, mountains, cafe, whatever).b'/xc2/xa0'Twice a year we fly everyone to an interesting place for a week so that we can work together and hang out face-to-face (pandemics aside!).b'/xc2/xa0'The Opportunityb'/xc2/xa0'Be part of a lean, agile, and exciting team that is globally focused and working with cutting-edge mobile and cloud technologies.b'/xc2/xa0'Being a small company, we expect all team members to learn fast and play at a high level.b'/xc2/xa0'To join us, you need to be self-starting, disciplined and able to communicate well.b'/xc2/xa0'We are looking for applications from anywhere in Argentina. Fluent in English and Spanish (both written and spoken) is required.b'/xc2/xa0'We connect and communicate via online tools, so you'll be in regular contact with the whole team. You'll also be provided with whatever equipment you need to be productive.b'/xc2/xa0'This role offers an opportunity for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.b'/xc2/xa0'Role b'&' Requirementsb'/xc2/xa0'Our platform is used by customers ranging from SMEs to the IT channel (software vendors, solution providers, system integrators, enterprise IT departments)b'/xc2/xa0'We're looking for someone that loves helping customers solve problems and enjoys showing folks how to get the most out of our platform.Key requirements:IT Diploma or DegreeExcellent English and Spanish, both written and spoken (you'll be in contact with customers from around the world, so English is critical)Experience in software implementation, cloud service configuration, solutions consulting and/or IT customer supportSelf-starter with proactiveness, enthusiasm, flexibility, and motivation b'/xe2/x80/x93' able to work effectively without regularly needing to be told what to doExperience in technical writing (support guides, knowledgebase etc)Diligence in all work aspects, and strong attention to detailAbility to find answers unassisted and to learn rapidlySoftware development experience or training is advantageousA very good, reliable internet connection for customer and internal communicationsb'/xc2/xa0'Duties will include: Developing an expert-level understanding of the Appenate platform and offeringManaging incoming support tickets and questions, ensuring that customers receive timely responses and progress updatesInvestigate and replicate customer issues (deep analysis into technical issues)Replicating customer issues and collaborating with our developers to resolveProvide high-quality, descriptive written answers to customer ticketsPerforming product testing when neededAuthoring of tutorials and other learning content as neededAdministering our online helpdesk and knowledgebaseAd hoc training with customers via web meetingSalary starts at USD $1,800 (per month) and will increase based on your experience, fit, and performance going forward.b'/xc2/xa0'

For more than 10 years, we have been developing customized software solutions for web b'&'b'/xc2/xa0'mobile platforms and providing IT staff augmentation services to clients from all over theb'/xc2/xa0'world. We strive to develop solutions with creativity and professionalism in a friendly andb'/xc2/xa0'inspiring environment. Web'/xe2/x80/x99'd love you to be part of it! Profile b'&' SeniorityWe are looking for a SR Java Developer to join our Team. If you enjoy working on a cuttingedge technologies environment, this opportunity is for you! Position Requirements: ➔ Be committed to producing high quality software➔ Have good time management skills➔ Experience developing Java based web applications and significant comfortb'/xc2/xa0'with both Java itself as well as OOA/D techniques➔ Experience with ORM mapping technologies such as Hibernate➔ Experience designing applications that leverage a dependency injectionb'/xc2/xa0'container such as Spring➔ Experience with relational database schema definition and queryb'/xc2/xa0'design/optimization➔ Experience building an externalized service layer to support multiple clientb'/xc2/xa0'implementations➔ Experience developing applications that must be scaled to provide consistentb'/xc2/xa0'throughput while supporting increasing user concurrency➔ Experience working with product managers and user experience asb'/xc2/xa0'requirements are fleshed out➔ Strong verbal and written communication skills➔ Understanding of both architectural and implementation patterns➔ Understanding of RESTful service design➔ Understanding of automated testing best practices➔ Familiarity with HTML, CSS and Javascript➔ Familiarity with variants of agile development methodologies➔ Experience leading a cross functional team to deliver functional software is ab'/xc2/xa0'plus➔ Experience with a variety of languages and frameworks is a plus➔ Experience working with messaging systems such as Apache Kafka ➔ Experience working with highly distributed systems➔ English: Advanced Other:➔ Direct contact with the client Nice to have but not mandatory:➔ Availability to travel to USA

b'/xc2/xa0' HTD Health is a health technology consultancy on a mission to imagine, design, and build a healthier world. We partner with innovative healthcare organizations, from startups to Fortune 500 companies, to transform patient care and provider experiences. Our expert team supports clients across the entire digital product life cycle: technology strategy and roadmap planning, product discovery and user research, UX/UI design, web and mobile development, and organizational intelligence. Operating globally, with headquarters in New York, NY and Lodz, Poland, we foster a collaborative, innovation-driven culture where strong technical team members can learn, thrive, and advance their careers. Currently, we have an excellent opportunity for a skilled, and ambitious Senior UX/UI Designer to join our growing HTD Health team at our new branch in Buenos Aires! You will be one of the first team members at the new location and will take part in establishing our HTD team in Argentina. If you are passionate about building relationships and the challenge of coordinating the delivery of multiple projects to clients, then keep reading! What we need from you: At least 4 years of commercial experience in a similar roleProficiency in FigmaStrong understanding of user-centered design principles and usability standardsExpertise in interaction design, wireframing, and prototypingAbility to conduct in-depth user research, user journey mapping, and persona creationCompetence in agile methodologies (e.g., Scrum, Kanban)Excellent communication skills, including the ability to present and explain design decisions to clients and cross-functional teamsExperience in leading and mentoring junior designers, providing guidance and feedback on their workAccountability for the overall design quality and consistency across the product, ensuring all design solutions meet established standardsAbility to establish and maintain design systems, guidelines, and best practices for the product related design teamSkills in coordinating design efforts across multiple team members while maintaining project timelines and design coherenceCommunicative level of English (C1) b'/xe2/x80/x93' both spoken and writtenBeing a team player focused on getting things doneEagerness to develop your skills and constantly seeks opportunities for improvement, new learnings b'&' shows a strong b'