Identify and procure necessary

We are seeking an experienced Application Support for a international company.This role requires both proven experience with technology and outstanding personal communication and customer service skills. The candidate likes to collaborate in multicultural environments and interact with stakeholders to resolve technical issues. You should be curious and eager to troubleshoot and resolve complex technical issues. The candidate will be expected to be able to manage, update, and provide tier 3 support for custom b'&' 3rd Party applications built for Windows b'&' Linux in a very fast paced environment. Success in this role requires a commitment to teamwork, collaboration, and demonstrated leadership skills.b'/xc2/xa0'Required Qualifications* Windows b'&' Linux experience necessary.* Linux server/user administration, light scripting (perl, python, ruby or other), and database experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other).* Manage IIS, including load balanced applications, certificate monitoring, and deploying new sites b'&' applications manually b'&' via automated scripts and applications.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Ensure adherence to standards. Safeguard our production and staging environment by reviewing and ensuring that all deployments to production/staging are thoroughly reviewed and have passed the QA process.* Basic+ network understanding and how to troubleshoot network related issues in both Windows or Linux.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and English communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Ability to remain calm, composed and articulate when dealing with tough customer situations.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applicationsb'/xc2/xa0'Responsibilities* Database querying experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other) to identify data conditions and problems.* Manage and administer Custom developed applications as well as SaaS offerings.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applications* Make sure servers conform to SOP standards (Standard Operating Procedures).* Manage server users, groups and permissions.* Prioritize, analyze, troubleshoot and resolve or escalate any system issues in a timely manner.* Provide end user technical support across all systems and devices.* Follows up, tests, and troubleshoots as necessary* Partners with development team on root cause analysis* Keeps customers informed of case resolution.* Interacts closely with other departments to provide first hand feedback from customers.b'/xc2/xa0'Required:Bachelor degree in Information Technology or related fieldCould also be a student of any engineering or related career

Job Summary:We are looking for a highly organized and results-oriented IT Project Manager to oversee the planning, execution, and delivery of technology projects within our organization. The ideal candidate will have a strong understanding of IT systems, project management methodologies, and business needs, ensuring that projects are completed on time, within scope, and on budget. This role requires excellent communication, leadership, and problem-solving skills to drive cross-functional teams toward project success.Key Responsibilities:Project Planning and Initiation: Collaborate with stakeholders to define project scope, objectives, and success criteria.Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk assessments.Identify and procure necessary resources, including personnel, software, and equipment.Execution and Monitoring: Lead and coordinate cross-functional teams to ensure successful project execution.Monitor project progress, manage timelines, and address deviations or delays.Use project management tools (e.g., Microsoft Project, Jira, Trello) to track deliverables and milestones.Facilitate regular status meetings and provide updates to stakeholders and senior management.Risk Management: Identify potential risks and develop mitigation plans to minimize impact on project goals.Proactively resolve issues and escalate challenges when necessary.Stakeholder Communication and Documentation: Act as the primary point of contact between technical teams and business stakeholders.Ensure clear communication of project requirements, progress, and changes.Maintain detailed project documentation, including requirements, designs, test cases, and post-project reviews.Delivery and Post-Implementation Support: Oversee testing, quality assurance, and deployment of IT solutions.Ensure a smooth transition to operational teams, including training and knowledge transfer.Conduct post-project evaluations to assess success and identify areas for improvement. Qualifications:Education and Certifications: Bachelorb'/xe2/x80/x99's degree in Information Technology, Computer Science, or a related field.Project management certifications such as PMP, PRINCE2, or Certified Scrum Master (CSM) are highly desirable.Experience: 3b'/xe2/x80/x93'5 years of experience managing IT projects, including software development, infrastructure upgrades, and system integrations.Proven experience with Agile, Scrum, or Waterfall project management methodologies.Hands-on experience with IT systems, applications, or cloud platforms is a plus.Skills and Competencies: Strong understanding of IT infrastructure, software development lifecycle (SDLC), and business processes.Proficiency with project management tools like Microsoft Project, Jira, or Smartsheet.Excellent leadership and interpersonal skills for managing cross-functional teams.Exceptional organizational, problem-solving, and multitasking abilities.Strong communication skills to effectively engage with technical teams and non-technical stakeholders.b'/xc2/xa0'Excellent contracting conditions are offered

Beneficios: 100% remotoSalario en USDBono seguro de saludBono gastos de almuerzo e internetConvenio con Payoneer (No paga comisib'/xc3/xb3'n)17 db'/xc3/xad'as hb'/xc3/xa1'biles off al ab'/xc3/xb1'o (Pagos)Feriados localesLong term Job Qualifications / Skill Requirements: Bachelor's Degree (B.A.) or equivalent four-year degree in Computer Science, Software Engineering or related fieldExperience as Software Developer/SDET/Test Automation Engineer5-7 years of proven experience working in a Test Automation role or similar capacityExperience in automation of services/API software layers (e.g. UI, services, APIs, etc.) and debugging, and optimizing applications/ automated test scriptsAbility to programmatically test your own codeb'/xc2/xa0'Minimum understanding of design patterns, data structures, and layered architecture with knowledge of applying those aspects in test environmentsb'/xc2/xa0'Knowledge or experience in other languages/tools - VueJS, AngularJS, Protractor, Jasmine, JavaScript, JMeter, UFT/QTP, etc.Advanced programming skills in automation systems and databasesAccurate Knowledge of CI/CD technologies (e.g. Jenkins, Git, Maven, etc.)Detailed knowledge of application functions, bug fixing, and testing protocolsAbility to assess needs, influence, collaborate, deliver, and partner with the most senior levels in the organizationDemonstrated knowledge of testing best practices, version control practices, and defect management practicesStrong experience in stress testing scalable high-volume applications that handle millions of requests.Proficient with service automation and automation framework development.Ability to build collaborative, trustworthy relationships across functions and geographiesExperience with Agile/SCRUM methodology and how Testing functions with itProfessional experience using cybersecurity and open-source technologyExperience and ability to use coding languages (e.g. Python, Typescript, Selenium, webdriver,Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)Knowledge and ability to develop, maintain, and execute API automated tests.Outstanding collaboration and communication skills are essentialExperience developing secure software systems based upon industry specificationsExperience analyzing code for weaknesses and errors and presenting detailed plans to improve themExperience developing customized code for multiple projects simultaneouslyAbility to learn new languages and technologies is strongly preferred The Roleb'/xc2/xa0' Software Development Engineer in Test SDET is responsible for the design, development, and maintenance of automated test solutions, and for helping to deliver the quality and performance of our different software products. Incumbents of this position must possess extensive experience in programming languages as well as modern testing tools, should be able to write and support automated testing solutions for multi-tiered applications, and are hands-on and self-motivated engineers who can work collaboratively in a continuous integration environment. Proper and successful execution of this role will involve fluency in test automation frameworks, attention to detail, understanding of business processes, unwavering dedication to software quality, and working closely with Software Development Engineers to understand a complex domain and product.b'/xc2/xa0' What You'll Do As the Software Development Engineer in Test, you will be responsible for the following: Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value-added feedbackTakes ownership of deep learning about our software, its functions, how it fulfills our customers' needs, and how they use the productWorks with the engineering teams to derive testing requirements throughout the development cycle.Work alongside architecture, engineering, and design teams to assess for defects and discuss verification protocolsb'/xc2/xa0'Develop and implement ideas for automated software test proceduresb'/xc2/xa0'Interpret, build upon, and comply with company Testing strategy and standardsb'/xc2/xa0'Find, record, and track bugs, and perform thorough documentation of Test process activities with internal reporting and auditsb'/xc2/xa0'Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service linesOversee pre-production acceptance testing to ensure the high quality of a companyb'/xe2/x80/x99's services and productsAssesses and understands the flow of code and its interaction with various processesEvaluate specifications, requirements, and technical design documents to provide prompt and valuable feedbackDesign, develop, and execute automation scripts using open-source tools and implement software applicationsPursue continuing education on new solutions, technology, and skills.b'/xc2/xa0'Takes ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product Cultivate new business relationships, maintain existing business relationships with customers and partners Responsibilities / Duties / Tasks: Monitor risk-management procedures, and maintain and analyze problem logs and bug reports to identify and report recurring issues to management and product development.Build robust, scalable, and highb'/xe2/x80/x93'quality test automation solutions for functional, regression, and performance testing.Develop code for quality automation and ensure extensive unit test coverage of the codeMonitor/review debugging process resultsPerform reviews of automation code.Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirementsAnalyze production/service limitations against standards and recommend revisions ofspecifications where necessary.Troubleshoot the system and identify software application weaknesses and target areasLiaise with the technology and product departments in coordinating procedures to address any deficiencies.Monitor production quality performance to identify opportunities for improvement, and carry out maintenance of quality files, procedures, and work instructions for proper adherence to quality systems.Ability to give, receive, and implement feedback and constructive criticismb'/xc2/xa0'Have a positive and energetic attitude and make efforts to maintain/improve moraleBuild collaborative, trustworthy relationships across a range of styles, functions, geographies, and cultures to form networks within and outside the companyb'/xc2/xa0'Develop and maintain strong organizational astuteness and agilitySelf-directed, including: manages time, proactively seeks work opportunity, supports the department and software needs, proactively seeks and pulls work, delivers on daily projects tasks, communicates with team - has a strong sense of urgency and engagement of projects and timely delivery.Focuses on work while at work, stays engaged, attentive and proactive and eliminates distractions (cell phone, internet, long breaks, distractions, etc)Expand the capabilities of the framework to support the completion of automated tests against different testing environments and also develop automated component tests to validate component behavior.

BA Data Analyst, full time - remoteb'/xc2/xa0'Role: BA Data Analyst, IT PMO Leading multinational company in the manufacturing of medical devices, based in Danvers, USA, is looking for a BA Data Analyst. As a BA Data Analyst within the IT PMO, you will play a crucial role in shaping the future of our technology initiatives by bridging the gap between IT and business stakeholders. Combining your business acumen, analytical mindset, and understanding of project management, you will ensure projects align with strategic objectives and deliver measurable value. You will achieve this by leveraging data-driven insights to guide decision-making and optimize our digital product portfolio, which includes core applications like Salesforce and SAP. In this role, you will collaborate with a diverse set of cross-functional partners across Product Management, Engineering, Data Engineering, Manufacturing, Marketing, Sales, Finance, Supply Chain, and other departments. You will proactively use data and analysis to identify business outcomes and solve product developmentb'/xe2/x80/x99's biggest challenges, in order to help us define the measurable definition of success for digital products, and influence product strategy and investment decisions with data. b'/xc2/xa0' Responsibilities: Outcomes Seeking: Lead discussions with IT and business stakeholders to identify and analyze desired outcomes. Establish measurable links between digital products, enterprise priorities, and business outcomes. Utilize data-driven insights to ensure projects deliver value aligned with strategic goals. Help IT teams to prioritize development efforts based on data analysis and projected impact. Provide support on the definition of success metrics for key digital products, setting quarterly and annual targets through OKRs.Data-Driven Perspective: Guide teams in leveraging data to drive decision-making. Develop hypotheses and utilize a diverse toolkit of analytical approaches, methodologies, and frameworks to test them. Empower teams to utilize existing data effectively and generate new data sources where necessary. Facilitate data-driven prioritization and decision-making processes.Communication and Influence: Communicate data-driven insights in a clear and compelling manner, translating complex analyses into actionable recommendations. Influence stakeholders and build consensus through effective storytelling and data visualization. Establish credibility as a trusted advisor through structured, clear, and insightful communication.Project Support: Collaborate with project managers to develop comprehensive project plans, track progress against milestones, and proactively manage risks and issues.Communication and Reporting: Provide regular updates on project status, analysis findings, and recommendations to stakeholders. Deliver impactful presentations and reports that clearly convey key insights and drive informed decision-making. Preferred Qualifications: Bachelor's degree in Business Administration, Information Systems, or a related field.A minimum of 5 years of experience as a Business Analyst, Data Analyst within a business function, or a similar role, preferably within an IT PMO environment.Strong understanding of business analysis methodologies and best practices.Proficiency in data analysis and visualization tools (preferably Python or R), with the ability to extract, manipulate, and analyze data to generate actionable insights.Proven experience in data storytelling, effectively communicating findings and recommendations to both technical and non-technical stakeholders through compelling visualizations and presentations.Demonstrated ability to identify and articulate the connections between technology investments, data-driven initiatives, and measurable business outcomes, with a focus on driving strategic decision-making and business growth.Experience working in cross-functional teams, collaborating with stakeholders from diverse backgrounds to define project objectives, develop analytical approaches, and drive project execution.Strong attention to detail and a commitment to delivering high-quality work within tight deadlines, with a proactive and results-oriented approach to problem-solving. General conditions for contractors - remote LATAM This role is to perform as a contractor, full time, 100% remote.b'/xc2/xa0'Those who work as contractors have b'