Infrastructure it issues

Yel Solutions, a leading company IT outsourcing solution, incorporate IT Support Technicians to join our team at Salta.Reporting directly to the IT Service Desk Superintendent, these roles are crucial for providing user support and maintaining operational continuity, with a primary focus on addressing and resolving infrastructure IT issues.Key Responsibilities:IT Infrastructure Management: Administer and maintain critical infrastructure, including:Power Distribution Units (PDUs), Uninterruptible Power Supplies (UPSs), switches, Access Points (APs) and firewalls.Security cameras and access control systems.Incident Response: Quickly assess and troubleshoot issues reported by the Service Desk.Change b'&' Incident Management: Plan and execute both routine and emergency changes to the IT infrastructure.Routine Support: Conduct routine tasks like device replacements, installations, cabling, patch management, etc. to maintain service availability and performance.Qualifications: Language Skills: While daily communication will be primarily in Spanish, basic English skills are essential for documenting tickets and collaborating with international teams.Technical Expertise: Proven hands-on experience in installing, administering, and troubleshooting office IT infrastructure.Soft Skills: Strong sense of urgency, structured problem-solving skills, attention to detail, and adherence to established protocols are crucial.Working Conditions: Location: This position is based at Salta city.Work Hours: Mon-Fri 8.00 to 17:00 or 10.00 to 19:00. Passive on-call availability outside of working hours is required to manage critical incidents.What We Offer: Compensation: Competitive salary based on experience and skills. Benefits:Work in a relationship of dependency, indeterminate.Excellent work environment and development opportunitiesPrepaid medicine for the employee and his or her primary family group.Corporate benefits platform (Gym Discounts, languages, etc.).Benefits ClubEmployee Assistance ProgramSpecial Event GiveawaysWe want you to join our team!

Yel Solutions, a leading company IT outsourcing solution, incorporate IT/OT Site Support Technicians to join our team at a cutting-edge production facility.This role is crucial for maintaining operational continuity, with a primary focus on addressing and resolving infrastructure IT/OT issues on-site.Key Responsibilities:IT/OT Infrastructure Management: Administer and maintain critical infrastructure, including:Power Distribution Units (PDUs), Uninterruptible Power Supplies (UPSs), switches, Access Points (APs), SD-WANs, and firewalls.WAN links, radio communication devices, security cameras, and access control systems.Incident Response: Quickly assess and troubleshoot issues reported by the Production Assistance team, Control Room, or plant operators. Perform Root Cause Analysis (RCA) and create Post-Mortem reports for major incidents.Change b'&' Incident Management: Plan and execute both routine and emergency changes to the IT/OT infrastructure.Collaboration: Serve as the escalation point for complex technical issues. Support Plant Maintenance Technicians in maintaining industrial automation systems such as Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Motor Control Centers (MCCs), Variable Frequency Drives (VFDs), and other automation devices.Routine Support: Conduct routine tasks like device replacements, installations, cabling, patch management, and system reboots to maintain peak system performance.Qualifications: Language Skills: While daily communication will be primarily in Spanish, proficiency in English is essential for documenting tickets, expanding the Global Knowledge Base, and collaborating with international teams.Technical Expertise: Proven hands-on experience in installing, administering, and troubleshooting IT/OT infrastructure. Familiarity with the devices listed above is a must.Soft Skills: Strong sense of urgency, structured problem-solving skills, attention to detail, and adherence to established protocols are crucial.Industrial Experience: Experience in industrial or mining environments is highly desirable.Working Conditions: Location: This position is based at a mining camp located 4000 meters above sea level in Salta Province.Roster System: Assignments follow a rotating schedule (e.g., 8 days on-site, 6 days off), subject to change. We provide accommodations, meals, workwear, and transportation to/from Salta city.Work Hours: Typical workdays consist of 12 hours, with a minimum of 12 hours rest between shifts. A passive on-call rotation will be in place to handle major production incidents outside of working hours.What We Offer: Compensation: Competitive salary based on experience and skills.Benefits: Work in a relationship of dependency, indeterminate.Excellent work environment and development opportunitiesPrepaid medicine for the employee and his or her primary family group.Corporate benefits platform (Gym Discounts, languages, etc.).Benefits ClubEmployee Assistance ProgramSpecial Event GiveawaysWe want you to join our team!

IT Integration Program Manager, full time (EEUU)Leading multinational company in the manufacturing of medical devices, based in Danvers, USA, is looking for an IT Integration Program Manager. We are seeking a seasoned Program Manager with a minimum of 10 years of experience in overseeing complex IT projects to complete the IT Integration. The ideal candidate will excel in strategic planning, team leadership, and successful project execution within the IT domain. This candidate should have experience in managing complex acquisitions/mergers and divestures. Skills Strong influencing and partnering skills to coordinate resources within IT.Self-starter with the ability to work through ambiguity.Make decisions and take timely independent action.Lead, collaborate, challenge, and influence peers, subordinates, and senior management.Work under pressure and tight timelines.Facilitate cross-functional meetings to resolve issues promptly.Build win-win solutions across business and IT.Excellent interpersonal and communication skills, including explaining IT strategies and financials to IT leaders.Preferred multi-functional experience in Commercial, Supply Chain, Rb'&'D, Infrastructure (Technology Services), and ISRM (Information Security b'&' Risk Management) and supporting IT functions. Responsibilities Inherit and lead an integration program from Jb'&'J Acquisitions b'&' Divestitures team, forming a new team and completing the program in 2025. This role will oversee approximately multiple Project Managers. Strategic Planning: Develop and implement strategic initiatives aligned with organizational goals, focusing on effective IT project portfolio management.Team Leadership: Lead and inspire cross-functional teams, fostering collaboration and ensuring project success.Portfolio Management: Oversee the IT project portfolio, aligning with business objectives and optimizing resource allocation.Risk Management: Identify and mitigate project and portfolio risks, maintaining project integrity.Dependency Management: Manage dependencies across the portfolio, ensuring seamless project coordination.Stakeholder Communication: Establish clear communication channels with stakeholders, providing regular updates and addressing concerns. Develop strong relationships with Technical Product Managers and Owners.Budget Management: Manage the budget of all the program effectively.b'/xc2/xa0' Requirements Minimum 10 years of proven experience as a Program Manager in IT project and portfolio management.In-depth understanding of IT project management, agile methodologies, and portfolio management best practices.Degree in a related field such as Computer Science, Information Technology, Business Administration, or a similar discipline.Strong leadership skills with a track record of motivating teams to achieve project goals.Excellent communication and interpersonal skills.Results-oriented mindset, consistently delivering successful project and portfolio outcomes.Experience in managing ~$10MM budgetsMust be in the Abiomed Danvers, MA 3 days/weekApply online!

Job Summary:We are looking for a highly organized and results-oriented IT Project Manager to oversee the planning, execution, and delivery of technology projects within our organization. The ideal candidate will have a strong understanding of IT systems, project management methodologies, and business needs, ensuring that projects are completed on time, within scope, and on budget. This role requires excellent communication, leadership, and problem-solving skills to drive cross-functional teams toward project success.Key Responsibilities:Project Planning and Initiation: Collaborate with stakeholders to define project scope, objectives, and success criteria.Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk assessments.Identify and procure necessary resources, including personnel, software, and equipment.Execution and Monitoring: Lead and coordinate cross-functional teams to ensure successful project execution.Monitor project progress, manage timelines, and address deviations or delays.Use project management tools (e.g., Microsoft Project, Jira, Trello) to track deliverables and milestones.Facilitate regular status meetings and provide updates to stakeholders and senior management.Risk Management: Identify potential risks and develop mitigation plans to minimize impact on project goals.Proactively resolve issues and escalate challenges when necessary.Stakeholder Communication and Documentation: Act as the primary point of contact between technical teams and business stakeholders.Ensure clear communication of project requirements, progress, and changes.Maintain detailed project documentation, including requirements, designs, test cases, and post-project reviews.Delivery and Post-Implementation Support: Oversee testing, quality assurance, and deployment of IT solutions.Ensure a smooth transition to operational teams, including training and knowledge transfer.Conduct post-project evaluations to assess success and identify areas for improvement. Qualifications:Education and Certifications: Bachelorb'/xe2/x80/x99's degree in Information Technology, Computer Science, or a related field.Project management certifications such as PMP, PRINCE2, or Certified Scrum Master (CSM) are highly desirable.Experience: 3b'/xe2/x80/x93'5 years of experience managing IT projects, including software development, infrastructure upgrades, and system integrations.Proven experience with Agile, Scrum, or Waterfall project management methodologies.Hands-on experience with IT systems, applications, or cloud platforms is a plus.Skills and Competencies: Strong understanding of IT infrastructure, software development lifecycle (SDLC), and business processes.Proficiency with project management tools like Microsoft Project, Jira, or Smartsheet.Excellent leadership and interpersonal skills for managing cross-functional teams.Exceptional organizational, problem-solving, and multitasking abilities.Strong communication skills to effectively engage with technical teams and non-technical stakeholders.b'/xc2/xa0'Excellent contracting conditions are offered

Lead/focal IT/OT infrastructure engineer salta b'/xc2/xa1'Queremos que te sumes a nuestro equipo!Yel Incopora para brindar servicio en minera en SALTA Lead IT/OT infrastructure engineerExcelentes condiciones econb'/xc3/xb3'micas. Residir en la zona, o en ciudades con vuelos directos a Salta.Funciones y tareasParticipacib'/xc3/xb3'n en startup de planta de produccib'/xc3/xb3'n que incluye procesos y tecnologb'/xc3/xad'a de punta para entornos IT/OT. Instalacib'/xc3/xb3'n e implementacib'/xc3/xb3'n. Coordinando equipo de trabajo.- Gestib'/xc3/xb3'n de la infraestructura de TI/OT: responsable de la implementacib'/xc3/xb3'n y la gestib'/xc3/xb3'n de la infraestructura tecnolb'/xc3/xb3'gica, incluidas las redes, los servidores, los sistemas de almacenamiento, las bases de datos y las tecnologb'/xc3/xad'as IT/OT especb'/xc3/xad'ficas de la minerb'/xc3/xad'a, de acuerdo con la polb'/xc3/xad'tica del Grupo.- Integracib'/xc3/xb3'n de sistemas: Coordinar la integracib'/xc3/xb3'n perfecta de los sistemas de TI y OT para optimizar la eficiencia operativa y maximizar la productividad.- Gestib'/xc3/xb3'n de proyectos: Supervisar la implementacib'/xc3/xb3'n de proyectos informb'/xc3/xa1'ticos y operativos, asegurando el cumplimiento de plazos.- Gestib'/xc3/xb3'n de soportes: Asegurar el mb'/xc3/xa1's alto nivel de servicio de soporte, en el sitio de produccib'/xc3/xb3'n, para garantizar la continuidad del servicio de infraestructuras y sistemas.Conocimientos:. Conocimientos avanzados de infraestructura (On-Premise, Cloud, VMWare, Networking). Conocimientos de ITIL.. Experiencia liderando equipos de Infraestructura de IT. Bilingb'/xc3/xbc'e o avanzado oral-convesacionalConocimientos JR de: AWS, Windows Server administration, Firewall, Fortinet, Office 365, MS TEAMS, WS2012.Conocimientos Semi senior de: AD, Azure, Cisco Tools, Cisco WLC Wireless, Exchange.Certificaciones valoradas:Administracib'/xc3/xb3'n del tiempo, Azure Fundamentals, CCNA 1 y 2. ITIL V4, Mb'/xc3/xa9'tricas SD, FS y SDI 2021.Administracib'/xc3/xb3'n de Windows server 2019. (Fundamentals)Experiencia en compab'/xc3/xb1'b'/xc3/xad'as multinacionales o nacionales de magnitud.Experiencia coordinando equipo de trabajo.Conocimientos avanzados de Networking e Infraestructura IT/OT.Idioma inglb'/xc3/xa9's avanzado para comunicacib'/xc3/xb3'n interpersonal y laboral.Conocimientos deseables:Metodologb'/xc3/xad'as ITIL, SCRUM u otras relacionadas.Experiencia previa en entornos industriales.Tb'/xc3/xad'tulo de grado o terciario, finalizado o prb'/xc3/xb3'ximo a finalizar.Capacidad de autogestib'/xc3/xb3'n para dar seguimiento a tareas delegadas, resolucib'/xc3/xb3'n de temas.Proactividad por incorporar nueva experiencia y conocimientos.Modalidad: presencial en roster, esquema de 20 db'/xc3/xad'as laborables x 10 de descanso. Horario 8 a 20 hs. (traslado, alojamiento, comidas y amenities incluidos).Lugar: Salar de ratones-SaltaBeneficios:Contratacib'/xc3/xb3'n en relacib'/xc3/xb3'n de dependencia por tiempo indeterminadoPrepaga de primera lb'/xc3/xad'nea para especilaista y grupo familiar primarioPlataforma de descuentos y beneficios corporativosClub de beneficios -Obsequios por eventos especialesPosibilidades de desarrollo profesionalMuy buen ambiente Laboral

b'/xc2/xa1'Queremos que te sumes a nuestro equipo!Yel Solutions Incorpora Lead IT/OT infrastructure engineer para brindar servicio PRESENCIAL en minera en puna salteb'/xc3/xb1'a, modalidad roster.Indispensable IDIOMA inglb'/xc3/xa9's proffesionalb'/xc2/xa0'Excelentes condiciones econb'/xc3/xb3'micas. Residir en la zona, o en ciudades con vuelos directos a Salta.Funciones y tareasParticipacib'/xc3/xb3'n en startup de planta de produccib'/xc3/xb3'n de litio que incluye procesos y tecnologb'/xc3/xad'a de punta para entornos IT/OT. Coordinando equipo de trabajo.Responsable de la implementacib'/xc3/xb3'n y la gestib'/xc3/xb3'n de la infraestructura tecnolb'/xc3/xb3'gica, incluidas las redes, los servidores, los sistemas de almacenamiento, las bases de datos y las tecnologb'/xc3/xad'as OT especb'/xc3/xad'ficas de la minerb'/xc3/xad'a.El objetivo de este puesto es garantizar que se logren los objetivos de construccib'/xc3/xb3'n de la infraestructura de TI/OT, involucrando a todas las b'/xc3/xa1'reas requeridas. Por lo tanto, es responsable de coordinar y gestionar todas las actividades multifuncionales que abarcan varios equipos.Conocimientos:Indispensable: Idioma inglb'/xc3/xa9's Bilingb'/xc3/xbc'e o avanzado oral-conversacionalJR de: AWS, Windows Server administration, Firewall, Fortinet, Office 365, MS TEAMS, WS2012.Semi senior de: AD, Azure, Cisco Tools, Cisco WLC Wireless, Exchange.Experiencia previa en entornos industriales.Tb'/xc3/xad'tulo de grado, finalizado o prb'/xc3/xb3'ximo a finalizar.Deseables:Idioma Francb'/xc3/xa9'sMetodologb'/xc3/xad'as ITIL, SCRUM u otras relacionadas.Certificaciones valoradas:Administracib'/xc3/xb3'n del tiempo, Azure Fundamentals, CCNA 1 y 2. ITIL V4, Mb'/xc3/xa9'tricas SD, FS y SDI 2021.Administracib'/xc3/xb3'n de Windows server 2019. (Fundamentals)Modalidad: presencial en roster en salar de ratones esquema de 14 x 7db'/xc3/xad'as laborables x de descanso. Horario 8 a 20 hs. (traslado, alojamiento, comidas y amenities incluidos).b'/xc2/xa0'Lugar: Salar de ratones-SaltaBENEFICIOS:Trabajo en relacib'/xc3/xb3'n de dependencia, indeterminado.Excelente clima laboral y oportunidades de desarrolloMedicina prepaga para el empleado y su grupo familiar primario.Plataforma de beneficios corporativa (Descuentos en Gimnasio, idiomas, etc.).Club de BeneficiosPrograma de Asistencia al EmpleadoObsequios por eventos especiales

b'/xc2/xa1'Queremos que te sumes a nuestro equipo! Yel Solutions Incopora para brindar servicio en minera en SALTA Industrial IT/OT infrastructure specialistb'/xc2/xa0'presencial puna salteb'/xc3/xb1'a Excelentes condiciones econb'/xc3/xb3'micas. Residir en zona, o en ciudades con vuelos directos a Salta. Principales responsabilidades: Gestib'/xc3/xb3'n operativa de la infraestructura tecnolb'/xc3/xb3'gica de TI/OT: incluidas las redes, los servidores, los sistemas de almacenamiento, las bases de datos y las tecnologb'/xc3/xad'as OT especb'/xc3/xad'ficas de la minerb'/xc3/xad'a, de acuerdo con la polb'/xc3/xad'tica del cliente. El objetivo de este puesto es garantizar la operatividad diaria de la infraestructura y las instalaciones IT/OT del cliente. Brindar asistencia presencial a usuarios finales, realizar mantenimiento correctivo y preventivo de la infraestructura informb'/xc3/xa1'tica. b'/xc2/xa0' -Conocimientos: Idioma Inglb'/xc3/xa9's Avanzado Conocimientos intermedios de infraestructura (On-Premise, Cloud, VMWare, Networking) Conocimientos de ITIL. Experiencia operando Infraestructura de IT/OT -Conocimientos tb'/xc3/xa9'cnicos Bb'/xc3/xa1'sicos de CRONOS, E-GAMBITT, EXCHANGE, Firewall, Lims, SAP, SIAP, Vmware, Windows Server administration 2012, Zabbix Intermedios Forti client VPN, Microsoft, AD, Microsoft EDGE, Office 365, MS Teams, Servicenow, Zscaler -Conocimientos valorados AWS, Azure, Fortinet e idioma francb'/xc3/xa9's Certificaciones o amplia experiencia en: CCNA 1, ITIL V4, fibra b'/xc3/xb3'ptica. Certificaciones valoradas: Fortinet 7, int. A la Seg. Informb'/xc3/xa1'tica, ITIL v4, Mb'/xc3/xa9'tricas SD, FS y SDI 2021. CCNA 2. Modalidad presencial. Roster 10 x 10 en puna salteb'/xc3/xb1'a. b'/xc2/xa0' b'/xc2/xa0' Modalidad:b'/xc2/xa0'presencial puna salteb'/xc3/xb1'ab'/xc2/xa0'esquema de 10 x 10 db'/xc3/xad'as laborables x de descanso. Horario 7 a 19 hs. (traslado, alojamiento, comidas y amenities incluidos). Lugar: puna salteb'/xc3/xb1'a -Salta b'/xc2/xa0' BENEFICIOS: Trabajo en relacib'/xc3/xb3'n de dependencia, indeterminado. Excelente clima laboral y oportunidades de desarrollo Medicina prepaga para el empleado y su grupo familiar primario. Plataforma de beneficios corporativa (Descuentos en Gimnasio, idiomas, etc.). Club de Beneficios Programa de Asistencia al Empleado Obsequios por eventos especiales. b'/xc2/xa1'Sumate a nuestro desafb'/xc3/xad'o, para que sumemos juntos!

b'/xc2/xa1'Queremos que te sumes a nuestro equipo!Yel Solutions Incorpora Lead IT/OT infrastructure engineer para brindar servicio PRESENCIAL en minera en puna salteb'/xc3/xb1'a,b'/xc2/xa0'Indispensable IDIOMA inglb'/xc3/xa9's proffesionalb'/xc2/xa0'Excelentes condiciones econb'/xc3/xb3'micas. Residir en la zona, o en ciudades con vuelos directos a Salta.Funciones y tareasParticipacib'/xc3/xb3'n en startup de planta de produccib'/xc3/xb3'n de litio que incluye procesos y tecnologb'/xc3/xad'a de punta para entornos IT/OT. Coordinar equipo de trabajo.Supervisar la gestib'/xc3/xb3'n de la infraestructura tecnolb'/xc3/xb3'gica, incluidas las redes, los servidores, los sistemas de almacenamiento, las bases de datos y las tecnologb'/xc3/xad'as OT especb'/xc3/xad'ficas de la minerb'/xc3/xad'a.El objetivo de este puesto es garantizar que se logren los objetivos de construccib'/xc3/xb3'n de la infraestructura de TI/OT, involucrando a todas las b'/xc3/xa1'reas requeridas. Por lo tanto, es responsable de coordinar y gestionar todas las actividades multifuncionales que abarcan varios equipos.Conocimientos:Indispensable: Idioma inglb'/xc3/xa9's Bilingb'/xc3/xbc'e o avanzado oral-conversacionalJR de: AWS, Windows Server administration, Firewall, Fortinet, Office 365, MS TEAMS, WS2012.Semi senior de: AD, Azure, Cisco Tools, Cisco WLC Wireless, Exchange.Experiencia previa en entornos industriales.Tb'/xc3/xad'tulo de grado, finalizado o prb'/xc3/xb3'ximo a finalizar.Deseables:Idioma Francb'/xc3/xa9'sMetodologb'/xc3/xad'as ITIL, SCRUM u otras relacionadas.Certificaciones valoradas:Administracib'/xc3/xb3'n del tiempo, Azure Fundamentals, CCNA 1 y 2. ITIL V4, Mb'/xc3/xa9'tricas SD, FS y SDI 2021.Administracib'/xc3/xb3'n de Windows server 2019. (Fundamentals)Modalidad: presencial salta capital.BENEFICIOS:Trabajo en relacib'/xc3/xb3'n de dependencia, indeterminado.Excelente clima laboral y oportunidades de desarrolloMedicina prepaga para el empleado y su grupo familiar primario.Plataforma de beneficios corporativa (Descuentos en Gimnasio, idiomas, etc.).Club de BeneficiosPrograma de Asistencia al EmpleadoObsequios por eventos especiales

DevOps Engineer Responsibilities: (Junior) Design and develop automation to support continuous delivery and continuous integration processes.Building and maintaining tools, solutions and modules associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.Update our processes and design new processes as needed.Deploy product updates as required while implementing integrations when they arise.Automate our operational processes as needed, with accuracy and in compliance with our security requirements.Specifying, documenting, developing and writing automation scripts.Establish DevOps Engineer team best practices.Manage code deployments, fixes, updates and related processes.Work with open-source technologies as needed.Work with CI and CD tools, and source control such as GIT, Jenkins.Offer technical support where needed. Stay current with industry trends and source new ways for our business to improve b'/xc2/xa0' DevOps Engineer Requirements (SSR) Strong experience with Linux-based infrastructures, Linux/Unix administration, and AWS.Strong knowledge of shell scripting.Strong experience with Openstack b'/xc2/xa0'technologies and cloud services.Strong experience in CI/CD pipelines buildingExperience with databases such as Oracle, MySQL and NoSQL.Experience with Scrum and workflow tools such as Jira.Experience in working with Ansible for automation and configuration.Strong communication skills and ability to explain protocol and processes with team and management.More than two years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.Stellar troubleshooting skills with the ability to spot issues before they become problems.Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.Time and project management skills, with the capability to prioritize and multitask as needed.Solid team player. We offer: FlexibilidadPrepaga grupo familiarUn dia a la semana de HomeworkingExtensib'/xc3/xb3'n de vacaciones Locacion: Microcentro, CABA

Sysadmin Linux Remote SSR (Night Shift, Bs As) ID100/327 Our Client is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team in Buenos aires. You will be responsible for helping the team in keeping our customers applications running at peak performance. Not only will you be the first point of contact to external worldwide customers but you will be helping to identify, analyze and resolve first-tier technical issues on large scale productive platforms. You will be helping modify and improve our monitoring infrastructure which has multiple metrics and graphs which are generated every minute from a very diverse environment. Required QualificationsAdvanced Linux skills and troubleshooting experience in a production environment.Experience with monitoring graphing metrics and alerting services.Experience in tracking problems with ticketing systems.Strong communication and teamwork skills.Strong communication skills in English.Willingness to learn from others and share knowledge within teammates. The ability to rapidly self-educate on new concepts and tools as also being actively searching for increased self-knowledge.Preferred QualificationsGood experience in on-premise infrastructure management and cloud-based infrastructure, in particular AWS.Good understanding in scripting on Bash, Python or similar.Experience managing web servers.Good understanding on following tools; Nagios, Grafana, Zabbix, and JIRA.An understanding of networking concepts of DNS, routing, load balancers, and firewalls.Job Duties And ResponsibilitiesBeing able to follow incident management procedures in production environments.Understanding Root Cause Analysis determination and timeline creation.Create and maintain documentation on installations, incidents, and procedures.Analyzing and troubleshooting large-scale distributed systems.Monitor specific metrics for availability, latency and overall system health.Development and implementation of new IT infrastructure monitoring.BenefitsCareer Path:Developing your monitoring skills by using complex systems such as Sensu or Zenoss.Interacting with Cloud Services from AWS and receiving continuous formation and courses from our AWS Specialists / Online.Using and deploying different applications with Containerization Software such as Docker Engine.Learning to automate daily tasks using Orchestration Software such as Puppet, Ansible or Salt.What We OfferOn boarding in San Francisco for 3 weeks approximate.Direct contact with clients and the opportunity to share ideas.Flexible retribution plan: you can adjust your compensation composition according to your needs.Training and certifications.Professional growth.Flexible Home-office.Trips to eventsb'/xe2/x80/xa6'and more!Location: PALERMO Bs As, Argentina 100% RemoteShiftNight: 23:00 a 7:00 AM (Monday to Friday)

Sysadmin Linux Remote JRb'/xc2/xa0' (Afternoon Shift, Bs As) ID100/215 Our Client is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team in Buenos aires. You will be responsible for helping the team in keeping our customers applications running at peak performance. Not only will you be the first point of contact to external worldwide customers but you will be helping to identify, analyze and resolve first-tier technical issues on large scale productive platforms. You will be helping modify and improve our monitoring infrastructure which has multiple metrics and graphs which are generated every minute from a very diverse environment. Required Qualifications. (Linux, AWS, monitoreo y alarmas, manejo de tickets). Preferred QualificationsBasic experience in on-premise infrastructure management and cloud-based infrastructure, in particular AWS.Basic understanding in scripting on Bash, Python or similar.Experience managing web servers.An understanding of networking concepts of DNS, routing, load balancers, and firewalls.Job Duties And ResponsibilitiesBeing able to follow incident management procedures in production environments.Understanding Root Cause Analysis determination and timeline creation.Create and maintain documentation on installations, incidents, and procedures.Analyzing and troubleshooting large-scale distributed systems.Monitor specific metrics for availability, latency and overall system health.Development and implementation of new IT infrastructure monitoring.BenefitsCareer Path:Developing your monitoring skills by using complex systems such as Sensu or Zenoss.Interacting with Cloud Services from AWS and receiving continuous formation and courses from our AWS Specialists / Online.Using and deploying different applications with Containerization Software such as Docker Engine.Learning to automate daily tasks using Orchestration Software such as Puppet, Ansible or Salt.What We OfferOn boarding in San Francisco for 3 weeks approximate.Direct contact with clients and the opportunity to share ideas.Flexible retribution plan: you can adjust your compensation composition according to your needs.Training and certifications.Professional growth.Flexible Home-office.Trips to eventsb'/xe2/x80/xa6'and more!Location: PALERMO Bs As, Argentinab'/xc2/xa0' or 100% Remote b'/xc2/xa0'

Summary/Mission: Perform tasks in all phases of the development cycle with little or none technical supervision. Appropriately assess problematic situations to gain adequate understanding of problems involved and assume the responsibility of delivering complex tasks on time and in scope within the teamb'/xe2/x80/x99's plan. Responsibilities: Work with the team to design for the performance, capacity and high availability of infrastructure and services Participate in problem resolution activities; Troubleshoot issues across the entire stack - software, database and infrastructure.Diagnose and troubleshoot complex distributed systems handling large volumes of data and develop solutions that have a significant impact at scale.Participate in building advanced tooling for testing, monitoring, administration and operations of multiple clusters across multiple geographically distributed data centersDevelop innovative ways to smartly measure, monitor b'&' report application and infrastructure healthExperience improving the performance of micro-services and solve scaling/performance issuesDefine and Monitor SLI/SLO Error BudgetsDrive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis. RequisitosRequirements / Experience: Creative when solving problems and continuously seeking improvements for processes and solutions facilitate knowledge sharing by creating and maintaining comprehensive documentation b'&' diagramsWrite high quality code to deliver automated solutions across the entire stack.Translate a passion for improvement into design b'&' roadmap contributions, despite existing technical challengesPartner with the Engineering community to establish metrics, review b'&' sign off on changes and introduce new services and schema changesStrong team player with a high degree of self-motivationAbility to learn new systems b'&' manage additional technical resources to meet the project requirementsCollaborate with development teams on best practices and infrastructure planning activities with a focus on reliability, performance and security3+ years of hands-on experience with cloud computing - including infrastructure, storage, platforms and data management, preferably in AWS.Experience with container orchestration technologies, like Docker b'&' KubernetesHands-on experience on AWS Elastic Kubernetes Service.Hands-on experience with Github Actions.Preferred Qualifications BS degree in computer science or proven software engineering capabilityExperience with traditional enterprise data-center technologies, including compute, storage appliances, virtual machines, and networkingExperience managing Databases: MySQL, MariaDB, SQL Server, or PostgreSQLExperience working with scalable networking technologies such as Load Balancers/Firewalls and web standards (REST APIs,, web security mechanisms, OWASP top 10).Broader Integration and management experience of DevOps ecosystems and relatedDeployment/orchestration tools such as Helm, Terraform, Gitlab CI/CD, Jenkins, Artifactory3+ years of experience in Linux Systems and general programming/scripting (Python, Shell, Java, Golang) and automation frameworks.Able to identify the root cause and resolve critical issues by looking across multiple layers (storage, OS, network, and application / DB stack)Play a part in incident management and emergency response b'/xc2/xa0' Location: LATAM USD Pay

Tech Background? Like helping customers?Support Specialist Wanted for our Success Team!b'/xc2/xa0'About Us b'/xc2/xa0'Appenate is a Brisbane-based SaaS company, building a leading business applications platform, aimed at the IT channel and enterprise.b'/xc2/xa0'Our growing customer base spans over 40 countries, which we support via an integrated team anchored out of Australia, South Africa, and Latin America to improve time-zone coverage for our users.b'/xc2/xa0'We've embraced the concept of a distributed company, with all team members working either from home (or the beach, mountains, cafe, whatever).b'/xc2/xa0'Twice a year we fly everyone to an interesting place for a week so that we can work together and hang out face-to-face (pandemics aside!).b'/xc2/xa0'The Opportunityb'/xc2/xa0'Be part of a lean, agile, and exciting team that is globally focused and working with cutting-edge mobile and cloud technologies.b'/xc2/xa0'Being a small company, we expect all team members to learn fast and play at a high level.b'/xc2/xa0'To join us, you need to be self-starting, disciplined and able to communicate well.b'/xc2/xa0'We are looking for applications from anywhere in Argentina. Fluent in English and Spanish (both written and spoken) is required.b'/xc2/xa0'We connect and communicate via online tools, so you'll be in regular contact with the whole team. You'll also be provided with whatever equipment you need to be productive.b'/xc2/xa0'This role offers an opportunity for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.b'/xc2/xa0'Role b'&' Requirementsb'/xc2/xa0'Our platform is used by customers ranging from SMEs to the IT channel (software vendors, solution providers, system integrators, enterprise IT departments)b'/xc2/xa0'We're looking for someone that loves helping customers solve problems and enjoys showing folks how to get the most out of our platform.Key requirements:IT Diploma or DegreeExcellent English and Spanish, both written and spoken (you'll be in contact with customers from around the world, so English is critical)Experience in software implementation, cloud service configuration, solutions consulting and/or IT customer supportSelf-starter with proactiveness, enthusiasm, flexibility, and motivation b'/xe2/x80/x93' able to work effectively without regularly needing to be told what to doExperience in technical writing (support guides, knowledgebase etc)Diligence in all work aspects, and strong attention to detailAbility to find answers unassisted and to learn rapidlySoftware development experience or training is advantageousA very good, reliable internet connection for customer and internal communicationsb'/xc2/xa0'Duties will include: Developing an expert-level understanding of the Appenate platform and offeringManaging incoming support tickets and questions, ensuring that customers receive timely responses and progress updatesInvestigate and replicate customer issues (deep analysis into technical issues)Replicating customer issues and collaborating with our developers to resolveProvide high-quality, descriptive written answers to customer ticketsPerforming product testing when neededAuthoring of tutorials and other learning content as neededAdministering our online helpdesk and knowledgebaseAd hoc training with customers via web meetingSalary starts at USD $1,800 (per month) and will increase based on your experience, fit, and performance going forward.b'/xc2/xa0'

Location: Buenos Aires, Argentina, is preferable; other locations are in Argentina, Brazil, Colombia, Peru, Chile, Mexico, and Bolivia. Type of work: Remote, full-time, Technologies: Linux, Python, Python automation, Jira, GitLab, Description: We are looking for an experienced System Engineer to join our support team. We are seeking an exceptionally talented engineer to join our team responsible for various core platforms within the product. The customer develops and deploys systematic financial strategies across a variety of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on exploiting market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies b'/xe2/x80/x93' the foundation of a sustainable, global investment platform. Key Responsibilities: Collaborate within cross-functional teams to improve user experience and streamline software deployment processes.Develop and implement software solutions using open-source and enterprise-grade tools.Enhance system automation and maintain robust, scalable infrastructure using Python and other automation tools.Provide troubleshooting support for existing products and systems, ensuring high reliability and performance.Integrate GitLab CI/CD processes with JIRA for seamless workflow and issue tracking across the development lifecycle.Optimize GitLab runners and deployment pipelines from configuration down to BareMetal infrastructure.Support continuous improvement by participating in Agile development processes and contributing to sprint planning, retrospectives, and daily stand-ups.Required Qualifications:Strong expertise in GitLab, particularly in managing CI/CD pipelines and runners down to BareMetal infrastructure.Proficiency in Python programming, with a focus on writing scripts for automation, testing, and troubleshooting.In-depth knowledge of Linux environments for managing and deploying system components.Experience working with JIRA and integrating it with GitLab for seamless project management.A solid understanding of DevOps principles, including Continuous Integration/Continuous Deployment (CI/CD) best practices.Excellent problem-solving skills and a proactive attitude towards learning and adapting to new tools and technologies.Strong communication in English to effectively collaborate with technical and non-technical stakeholders. Spanish as a plus.Experience in Agile development environments, with exposure to Scrum or Kanban methodologies.

Position: Do you love solving problems? Do you get excited from being challenged by different issues and environments each day? Are you looking to bring your extensive experience and great attitude to a growing company, where your ideas can have an impact? We are looking for a capable senior service desk technician to join our team, master new skills, and grow within the company. As an L2 Service Desk Technician, you will provide the first and second line of support for business users. You should be able to resolve 80-95% of incoming calls, tickets, and alerts with your team, and provide useful troubleshooting and communication before escalating for issues requiring level 3 support. Priority will be given to candidates able to work Tuesday through Saturday or Sunday through Thursday. b'/xc2/xa0' Responsibilities:  Provide Level 1 and 2 support and excellent customer service for all business users and coworkers  Respond immediately to calls, emails, messages, and tickets  Take on escalations, providing guidance and training to L1 team members  Effectively troubleshoot IT-related issues related to desktops, systems, and networks in multiple unique client environments b'/xc2/xa0'  Learn to resolve b'&'gt;80% of incoming tickets, escalating only when you lack access or canb'&'#39;t figure out how to solve the issue after researching  Document all work done, issue/project status, and time entries on tickets throughout the day  Support projects and other tasks as needed b'/xc2/xa0' Technical Experience We Look For:  3+ years of Desktop Support, preferably in a Managed Service Provider or other multi-tenant environment  Remote user support for applications and hardware (desktops and laptops, servers, networking gear)  Active Directory and Group Policies  O365 administration, migrations, and security  Outlook b'&'amp; Webmail (Exchange and O365)  Backup and data recovery technologies experience (Veeam, Rubrix, etc)  Email Filtering Software (Proofpoint)  Basic networking, TCP/IP, Layer 2 (VLAN), Routing, Switching  Windows and Mac deployment and security  Desktop Virtualization  Ticketing systems and time keeping (Autotask PSA)  Knowledge from certifications like CompTIA A+, Network+, VMWare, Microsoft, etc. b'/xc2/xa0' Traits Needed:  Professionalism  A technical mind able and eager to learn  Critical thinking skills and creative problem solving, applying solutions from previous issues to similar ones  Great organization b'&'amp; multitasking skills  Common sense  A quick wit and good sense of humor (itb'/xe2/x80/x99's not all serious)  Ability to work under pressure and be fearless on the phones b'/xc2/xa0' Notes:  This is a fully remote, full-time IT Help Desk position which will be supporting users in the UTC-8 time zone. Please only apply if you can commit to working afternoons and evenings, 2 PM - 11 PM Arg each day.  Strong English verbal and written communication are required, C1/C2 level, as you will be working with English customers and coworkers. To be considered for this role, you must apply with an English resume/CV.