Perform root cause

Yel Solutions, a leading company IT outsourcing solution, incorporate IT/OT Site Support Technicians to join our team at a cutting-edge production facility.This role is crucial for maintaining operational continuity, with a primary focus on addressing and resolving infrastructure IT/OT issues on-site.Key Responsibilities:IT/OT Infrastructure Management: Administer and maintain critical infrastructure, including:Power Distribution Units (PDUs), Uninterruptible Power Supplies (UPSs), switches, Access Points (APs), SD-WANs, and firewalls.WAN links, radio communication devices, security cameras, and access control systems.Incident Response: Quickly assess and troubleshoot issues reported by the Production Assistance team, Control Room, or plant operators. Perform Root Cause Analysis (RCA) and create Post-Mortem reports for major incidents.Change b'&' Incident Management: Plan and execute both routine and emergency changes to the IT/OT infrastructure.Collaboration: Serve as the escalation point for complex technical issues. Support Plant Maintenance Technicians in maintaining industrial automation systems such as Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Motor Control Centers (MCCs), Variable Frequency Drives (VFDs), and other automation devices.Routine Support: Conduct routine tasks like device replacements, installations, cabling, patch management, and system reboots to maintain peak system performance.Qualifications: Language Skills: While daily communication will be primarily in Spanish, proficiency in English is essential for documenting tickets, expanding the Global Knowledge Base, and collaborating with international teams.Technical Expertise: Proven hands-on experience in installing, administering, and troubleshooting IT/OT infrastructure. Familiarity with the devices listed above is a must.Soft Skills: Strong sense of urgency, structured problem-solving skills, attention to detail, and adherence to established protocols are crucial.Industrial Experience: Experience in industrial or mining environments is highly desirable.Working Conditions: Location: This position is based at a mining camp located 4000 meters above sea level in Salta Province.Roster System: Assignments follow a rotating schedule (e.g., 8 days on-site, 6 days off), subject to change. We provide accommodations, meals, workwear, and transportation to/from Salta city.Work Hours: Typical workdays consist of 12 hours, with a minimum of 12 hours rest between shifts. A passive on-call rotation will be in place to handle major production incidents outside of working hours.What We Offer: Compensation: Competitive salary based on experience and skills.Benefits: Work in a relationship of dependency, indeterminate.Excellent work environment and development opportunitiesPrepaid medicine for the employee and his or her primary family group.Corporate benefits platform (Gym Discounts, languages, etc.).Benefits ClubEmployee Assistance ProgramSpecial Event GiveawaysWe want you to join our team!

Summary/Mission: Perform tasks in all phases of the development cycle with little or none technical supervision. Appropriately assess problematic situations to gain adequate understanding of problems involved and assume the responsibility of delivering complex tasks on time and in scope within the teamb'/xe2/x80/x99's plan. Responsibilities: Work with the team to design for the performance, capacity and high availability of infrastructure and services Participate in problem resolution activities; Troubleshoot issues across the entire stack - software, database and infrastructure.Diagnose and troubleshoot complex distributed systems handling large volumes of data and develop solutions that have a significant impact at scale.Participate in building advanced tooling for testing, monitoring, administration and operations of multiple clusters across multiple geographically distributed data centersDevelop innovative ways to smartly measure, monitor b'&' report application and infrastructure healthExperience improving the performance of micro-services and solve scaling/performance issuesDefine and Monitor SLI/SLO Error BudgetsDrive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis. RequisitosRequirements / Experience: Creative when solving problems and continuously seeking improvements for processes and solutions facilitate knowledge sharing by creating and maintaining comprehensive documentation b'&' diagramsWrite high quality code to deliver automated solutions across the entire stack.Translate a passion for improvement into design b'&' roadmap contributions, despite existing technical challengesPartner with the Engineering community to establish metrics, review b'&' sign off on changes and introduce new services and schema changesStrong team player with a high degree of self-motivationAbility to learn new systems b'&' manage additional technical resources to meet the project requirementsCollaborate with development teams on best practices and infrastructure planning activities with a focus on reliability, performance and security3+ years of hands-on experience with cloud computing - including infrastructure, storage, platforms and data management, preferably in AWS.Experience with container orchestration technologies, like Docker b'&' KubernetesHands-on experience on AWS Elastic Kubernetes Service.Hands-on experience with Github Actions.Preferred Qualifications BS degree in computer science or proven software engineering capabilityExperience with traditional enterprise data-center technologies, including compute, storage appliances, virtual machines, and networkingExperience managing Databases: MySQL, MariaDB, SQL Server, or PostgreSQLExperience working with scalable networking technologies such as Load Balancers/Firewalls and web standards (REST APIs,, web security mechanisms, OWASP top 10).Broader Integration and management experience of DevOps ecosystems and relatedDeployment/orchestration tools such as Helm, Terraform, Gitlab CI/CD, Jenkins, Artifactory3+ years of experience in Linux Systems and general programming/scripting (Python, Shell, Java, Golang) and automation frameworks.Able to identify the root cause and resolve critical issues by looking across multiple layers (storage, OS, network, and application / DB stack)Play a part in incident management and emergency response b'/xc2/xa0' Location: LATAM USD Pay

Salesforce QA Engineer - full time, remoteb'/xc2/xa0'Leading multinational company in the manufacturing of medical devices, based in Danvers, USA, is looking for a SFDC QA Engineer.b'/xc2/xa0'Advanced level of English (C1) essential. It is important that you are available to travel to the United States sporadically - not exclusive. We are seeking an experienced SFDC QA Engineer to execute both Manual and Automated tasks to join our team. The ideal candidate will have extensive experience in QA methodologies, a good understanding of Salesforce, and strong soft skills. We would like to find a QA resource with specific experience testing Salesforce components. The resource will also need experience automating processes using RPA tools like Robot and CRT. Key Responsibilities: Salesforce Testing: Develop and execute test plans, test cases, and test scripts for Salesforce implementations, customizations, and integrations.Perform functional, regression, integration, and performance testing on Salesforce applications.Ensure thorough testing of Salesforce configurations, workflows, custom objects, and Apex code.Provide specific expertise in testing Salesforce components as required by the client. Defect Management: Identify, document, and track defects and issues. Work closely with development teams to ensure timely resolution.Conduct root cause analysis to identify process improvements and prevent recurring issues.Collaboration and Communication:Collaborate with cross-functional teams, including developers, business analysts, and project managers, to ensure alignment on project requirements and quality standards.Communicate QA status, progress, and issues to stakeholders, providing regular updates and reports. Continuous Improvement: Drive continuous improvement initiatives within the QA team, leveraging metrics and feedback to enhance QA processes and practices.Stay current with industry trends, best practices, and emerging technologies in quality assurance and Salesforce. Qualifications: Education: Bachelorb'/xe2/x80/x99's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: 5+ years of experience in quality assurance, with at least 2 years in a leadership role.Experience with Salesforce including testing of Salesforce configurations, customizations, and integrations.Experience with test automation tools and frameworks (e.g., CRT, Selenium, TestNG, JUnit) is a must. Skills and Competencies: Strong knowledge of QA methodologies, tools, and processes.Proficiency in creating and executing test plans, test cases, and test scripts.Excellent analytical and problem-solving skills.Strong communication and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment. Tools and Technologies: Must: Test Strategy/Test Case DevelopmentRPA Development b'/xe2/x80/x93' Robot / CRTAPI Integration TestingSalesforce Important: Python/Java Test ScriptingFamiliar with Git Nice to have: JenkinsSelenium Certifications: Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform App Builder) are a plus.ISTQB or other relevant QA certifications are a plus. Personal Attributes: Attention to detail and a commitment to quality.Strong business interaction skills.Ability to work independently and as part of a team.Adaptability and willingness to learn new technologies and methodologies.b'/xc2/xa0' General conditions for contractors - remote LATAM This role is to perform as a contractor, full time, 100% remote.b'/xc2/xa0'Those who work as contractors have b'

Sysadmin Linux Remote SSR (Night Shift, Bs As) ID100/327 Our Client is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team in Buenos aires. You will be responsible for helping the team in keeping our customers applications running at peak performance. Not only will you be the first point of contact to external worldwide customers but you will be helping to identify, analyze and resolve first-tier technical issues on large scale productive platforms. You will be helping modify and improve our monitoring infrastructure which has multiple metrics and graphs which are generated every minute from a very diverse environment. Required QualificationsAdvanced Linux skills and troubleshooting experience in a production environment.Experience with monitoring graphing metrics and alerting services.Experience in tracking problems with ticketing systems.Strong communication and teamwork skills.Strong communication skills in English.Willingness to learn from others and share knowledge within teammates. The ability to rapidly self-educate on new concepts and tools as also being actively searching for increased self-knowledge.Preferred QualificationsGood experience in on-premise infrastructure management and cloud-based infrastructure, in particular AWS.Good understanding in scripting on Bash, Python or similar.Experience managing web servers.Good understanding on following tools; Nagios, Grafana, Zabbix, and JIRA.An understanding of networking concepts of DNS, routing, load balancers, and firewalls.Job Duties And ResponsibilitiesBeing able to follow incident management procedures in production environments.Understanding Root Cause Analysis determination and timeline creation.Create and maintain documentation on installations, incidents, and procedures.Analyzing and troubleshooting large-scale distributed systems.Monitor specific metrics for availability, latency and overall system health.Development and implementation of new IT infrastructure monitoring.BenefitsCareer Path:Developing your monitoring skills by using complex systems such as Sensu or Zenoss.Interacting with Cloud Services from AWS and receiving continuous formation and courses from our AWS Specialists / Online.Using and deploying different applications with Containerization Software such as Docker Engine.Learning to automate daily tasks using Orchestration Software such as Puppet, Ansible or Salt.What We OfferOn boarding in San Francisco for 3 weeks approximate.Direct contact with clients and the opportunity to share ideas.Flexible retribution plan: you can adjust your compensation composition according to your needs.Training and certifications.Professional growth.Flexible Home-office.Trips to eventsb'/xe2/x80/xa6'and more!Location: PALERMO Bs As, Argentina 100% RemoteShiftNight: 23:00 a 7:00 AM (Monday to Friday)

Sysadmin Linux Remote JRb'/xc2/xa0' (Afternoon Shift, Bs As) ID100/215 Our Client is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team in Buenos aires. You will be responsible for helping the team in keeping our customers applications running at peak performance. Not only will you be the first point of contact to external worldwide customers but you will be helping to identify, analyze and resolve first-tier technical issues on large scale productive platforms. You will be helping modify and improve our monitoring infrastructure which has multiple metrics and graphs which are generated every minute from a very diverse environment. Required Qualifications. (Linux, AWS, monitoreo y alarmas, manejo de tickets). Preferred QualificationsBasic experience in on-premise infrastructure management and cloud-based infrastructure, in particular AWS.Basic understanding in scripting on Bash, Python or similar.Experience managing web servers.An understanding of networking concepts of DNS, routing, load balancers, and firewalls.Job Duties And ResponsibilitiesBeing able to follow incident management procedures in production environments.Understanding Root Cause Analysis determination and timeline creation.Create and maintain documentation on installations, incidents, and procedures.Analyzing and troubleshooting large-scale distributed systems.Monitor specific metrics for availability, latency and overall system health.Development and implementation of new IT infrastructure monitoring.BenefitsCareer Path:Developing your monitoring skills by using complex systems such as Sensu or Zenoss.Interacting with Cloud Services from AWS and receiving continuous formation and courses from our AWS Specialists / Online.Using and deploying different applications with Containerization Software such as Docker Engine.Learning to automate daily tasks using Orchestration Software such as Puppet, Ansible or Salt.What We OfferOn boarding in San Francisco for 3 weeks approximate.Direct contact with clients and the opportunity to share ideas.Flexible retribution plan: you can adjust your compensation composition according to your needs.Training and certifications.Professional growth.Flexible Home-office.Trips to eventsb'/xe2/x80/xa6'and more!Location: PALERMO Bs As, Argentinab'/xc2/xa0' or 100% Remote b'/xc2/xa0'

We are Ecosystems, a global technology company that connects our clients with tailored, comprehensive and innovative solutions. We operate in more than 15 countries, including Argentina, Chile, Brazil, Mexico, the United States and Spain.b'/xc2/xa0'With 30 years of experience and a multidisciplinary team of more than 500 professionals, we are driven by the commitment to grow each project and client we work with.b'/xc2/xa0'b'/xc2/xa1'We want you to be part of this great team!What are we looking for?An Oracle Fusion Analyst Ssr/Sr to join an important hearing products company???? Workplace: 100% remote????Modality: remote???? Working hours: Monday to Friday from 11 a.m. to 8 p.m.b'/xc2/xa0' Argentina TimeThe office is located in Minneapolis, MN, and people working remotely work in this time zone (11 am to 5pm)b'/xc2/xbf'What will your responsibilities be?In this role, you will have the opportunity to:b'/xc2/xa0'Configure and customize Oracle Fusion Cloud modules, including but not limited to:b'/xc2/xa0'General LedgerAccounts PayableAccounts ReceivableCash ManagementProcurementInventory ManagementOrder ManagementAnalyze current business processes and identify opportunities for improvement through Oracle Fusion functionalities.Design and implement process optimization strategies to enhance efficiency and accuracy.Collaborate with business users to understand their requirements and translate them into technical solutions.Support and Maintenance: Provide timely and effective support to end-users, resolving issues and answering questions.Efficiently manage and resolve incidents and service requests related to Oracle Fusion Cloud applications.Conduct root cause analysis to identify and address underlying issuesMonitor system performance and identify potential issues.Stay up-to-date with Oracle Fusion Cloud releases and patches.Develop and maintain complex integrations between Oracle Fusion and other systems.Proficiency in analyzing large datasets to identify discrepancies and anomalies in data flows between systems.Ability to troubleshoot and resolve integration issues, including data and process mapping, transformation, and validation.Project Implementation:b'/xc2/xa0'Participate in Oracle Fusion Cloud implementation projects, including requirements gathering, design, testing, and deployment.Provide technical expertise and guidance to project teams to ensure successful delivery of projects.What do we need?That you have:Bachelorb'/xe2/x80/x99's degree in STEM (Science, Technology, Engineering, Mathematics), Business or equivalent education.b'/xc2/xa0'Strong technical expertise in Oracle Fusion Cloud, including configuration, customization, and troubleshooting, implementation projects. Oracle certifications are a plus.Experience with scripting languages (e.g., Python, SQL) and ETL tools.In-depth knowledge of financial and supply chain processes.Proven ability to analyze complex business problems and develop effective solutions.Excellent communication and interpersonal skills to interact with diverse stakeholders.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Ability to thrive in a rapidly changing environment b'/xe2/x80/x93' self-starter, proactive, flexible, and able to handle and prioritize multiple work streams simultaneously.We offer excellent benefits, growth opportunities and we will string along with you in your professional development.At Ecosystems we believe that diversity improves our culture and perspectives, which is why we actively promote an inclusive environment where each individual, regardless of their background, gender, orientation, abilities or beliefs, is not only welcome, but also essential to our success. We value and respect all voices, and we invite you to join our team, where inclusion is an essential pillar of our values.

We are seeking an experienced Application Support for a international company.This role requires both proven experience with technology and outstanding personal communication and customer service skills. The candidate likes to collaborate in multicultural environments and interact with stakeholders to resolve technical issues. You should be curious and eager to troubleshoot and resolve complex technical issues. The candidate will be expected to be able to manage, update, and provide tier 3 support for custom b'&' 3rd Party applications built for Windows b'&' Linux in a very fast paced environment. Success in this role requires a commitment to teamwork, collaboration, and demonstrated leadership skills.b'/xc2/xa0'Required Qualifications* Windows b'&' Linux experience necessary.* Linux server/user administration, light scripting (perl, python, ruby or other), and database experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other).* Manage IIS, including load balanced applications, certificate monitoring, and deploying new sites b'&' applications manually b'&' via automated scripts and applications.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Ensure adherence to standards. Safeguard our production and staging environment by reviewing and ensuring that all deployments to production/staging are thoroughly reviewed and have passed the QA process.* Basic+ network understanding and how to troubleshoot network related issues in both Windows or Linux.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and English communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Ability to remain calm, composed and articulate when dealing with tough customer situations.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applicationsb'/xc2/xa0'Responsibilities* Database querying experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other) to identify data conditions and problems.* Manage and administer Custom developed applications as well as SaaS offerings.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applications* Make sure servers conform to SOP standards (Standard Operating Procedures).* Manage server users, groups and permissions.* Prioritize, analyze, troubleshoot and resolve or escalate any system issues in a timely manner.* Provide end user technical support across all systems and devices.* Follows up, tests, and troubleshoots as necessary* Partners with development team on root cause analysis* Keeps customers informed of case resolution.* Interacts closely with other departments to provide first hand feedback from customers.b'/xc2/xa0'Required:Bachelor degree in Information Technology or related fieldCould also be a student of any engineering or related career