Support system

For an important health company, we are looking for a b'/xc2/xa8'System Engineerb'/xc2/xa8' Design, implement, and deliver IT systems and standards that support a harmonized and consolidated Enterprise Voice service, including maintenance, optimization and 3rd level support plus basic technology consulting.b'/xc2/xa0' Tareas y responsabilidades: b'/xc2/xa0' Consulting and Analysis: Meet regularly with IT colleagues and stakeholders to seek new opportunities to make their processes more efficient, effective, and/or secure. Make recommendations to utilize and implement improvements to IT systems to meet needs. Determine/gather requirements to present possible solutions or improvements.b'/xc2/xa0'Client Support: Perform or advise IT colleagues on administrative and maintenance tasks for assigned applications/systems. Troubleshoot application and system problems that have been escalated, evaluate scope of impact, and develop remediation plans.Project/Solution Activities: Support goals by participating on or leading project teams. Deliver on assigned tasks and action items.b'/xc2/xa0'Technical Focus: Serve as an expert on existing applications/systems and underlying architecture. Employ comprehensive knowledge to influence technology decisions. Identify IT or Pharma industry processes or technologies that could provide our company with a competitive advantage.b'/xc2/xa0'Documentation: Determine documentation requirements and produce documentation as required in support of baseline and project activities.Perform all other duties as assigned. b'/xc2/xa0' Requisitos:b'/xc2/xa0' PBX / PSTN, Team Calls.b'/xc2/xa0'Inglb'/xc3/xa9's: advancedb'/xc2/xa0' b'/xc2/xa0' Deseable: b'/xc2/xa0' Experience with Telephony Expenses Management Systems. b'/xc2/xa0' Hb'/xc3/xad'brido: zona Munro.b'/xc2/xa0' Excelentes beneficios.b'/xc2/xa0'

Location: Buenos Aires, Argentina, is preferable; other locations are in Argentina, Brazil, Colombia, Peru, Chile, Mexico, and Bolivia. Type of work: Remote, full-time, Technologies: Linux, Python, Python automation, Jira, GitLab, Description: We are looking for an experienced System Engineer to join our support team. We are seeking an exceptionally talented engineer to join our team responsible for various core platforms within the product. The customer develops and deploys systematic financial strategies across a variety of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on exploiting market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies b'/xe2/x80/x93' the foundation of a sustainable, global investment platform. Key Responsibilities: Collaborate within cross-functional teams to improve user experience and streamline software deployment processes.Develop and implement software solutions using open-source and enterprise-grade tools.Enhance system automation and maintain robust, scalable infrastructure using Python and other automation tools.Provide troubleshooting support for existing products and systems, ensuring high reliability and performance.Integrate GitLab CI/CD processes with JIRA for seamless workflow and issue tracking across the development lifecycle.Optimize GitLab runners and deployment pipelines from configuration down to BareMetal infrastructure.Support continuous improvement by participating in Agile development processes and contributing to sprint planning, retrospectives, and daily stand-ups.Required Qualifications:Strong expertise in GitLab, particularly in managing CI/CD pipelines and runners down to BareMetal infrastructure.Proficiency in Python programming, with a focus on writing scripts for automation, testing, and troubleshooting.In-depth knowledge of Linux environments for managing and deploying system components.Experience working with JIRA and integrating it with GitLab for seamless project management.A solid understanding of DevOps principles, including Continuous Integration/Continuous Deployment (CI/CD) best practices.Excellent problem-solving skills and a proactive attitude towards learning and adapting to new tools and technologies.Strong communication in English to effectively collaborate with technical and non-technical stakeholders. Spanish as a plus.Experience in Agile development environments, with exposure to Scrum or Kanban methodologies.

Yel Solutions, a leading company IT outsourcing solution, incorporate IT/OT Site Support Technicians to join our team at a cutting-edge production facility.This role is crucial for maintaining operational continuity, with a primary focus on addressing and resolving infrastructure IT/OT issues on-site.Key Responsibilities:IT/OT Infrastructure Management: Administer and maintain critical infrastructure, including:Power Distribution Units (PDUs), Uninterruptible Power Supplies (UPSs), switches, Access Points (APs), SD-WANs, and firewalls.WAN links, radio communication devices, security cameras, and access control systems.Incident Response: Quickly assess and troubleshoot issues reported by the Production Assistance team, Control Room, or plant operators. Perform Root Cause Analysis (RCA) and create Post-Mortem reports for major incidents.Change b'&' Incident Management: Plan and execute both routine and emergency changes to the IT/OT infrastructure.Collaboration: Serve as the escalation point for complex technical issues. Support Plant Maintenance Technicians in maintaining industrial automation systems such as Programmable Logic Controllers (PLCs), Human-Machine Interfaces (HMIs), Motor Control Centers (MCCs), Variable Frequency Drives (VFDs), and other automation devices.Routine Support: Conduct routine tasks like device replacements, installations, cabling, patch management, and system reboots to maintain peak system performance.Qualifications: Language Skills: While daily communication will be primarily in Spanish, proficiency in English is essential for documenting tickets, expanding the Global Knowledge Base, and collaborating with international teams.Technical Expertise: Proven hands-on experience in installing, administering, and troubleshooting IT/OT infrastructure. Familiarity with the devices listed above is a must.Soft Skills: Strong sense of urgency, structured problem-solving skills, attention to detail, and adherence to established protocols are crucial.Industrial Experience: Experience in industrial or mining environments is highly desirable.Working Conditions: Location: This position is based at a mining camp located 4000 meters above sea level in Salta Province.Roster System: Assignments follow a rotating schedule (e.g., 8 days on-site, 6 days off), subject to change. We provide accommodations, meals, workwear, and transportation to/from Salta city.Work Hours: Typical workdays consist of 12 hours, with a minimum of 12 hours rest between shifts. A passive on-call rotation will be in place to handle major production incidents outside of working hours.What We Offer: Compensation: Competitive salary based on experience and skills.Benefits: Work in a relationship of dependency, indeterminate.Excellent work environment and development opportunitiesPrepaid medicine for the employee and his or her primary family group.Corporate benefits platform (Gym Discounts, languages, etc.).Benefits ClubEmployee Assistance ProgramSpecial Event GiveawaysWe want you to join our team!

Tech Background? Like helping customers?Support Specialist Wanted for our Success Team!b'/xc2/xa0'About Us b'/xc2/xa0'Appenate is a Brisbane-based SaaS company, building a leading business applications platform, aimed at the IT channel and enterprise.b'/xc2/xa0'Our growing customer base spans over 40 countries, which we support via an integrated team anchored out of Australia, South Africa, and Latin America to improve time-zone coverage for our users.b'/xc2/xa0'We've embraced the concept of a distributed company, with all team members working either from home (or the beach, mountains, cafe, whatever).b'/xc2/xa0'Twice a year we fly everyone to an interesting place for a week so that we can work together and hang out face-to-face (pandemics aside!).b'/xc2/xa0'The Opportunityb'/xc2/xa0'Be part of a lean, agile, and exciting team that is globally focused and working with cutting-edge mobile and cloud technologies.b'/xc2/xa0'Being a small company, we expect all team members to learn fast and play at a high level.b'/xc2/xa0'To join us, you need to be self-starting, disciplined and able to communicate well.b'/xc2/xa0'We are looking for applications from anywhere in Argentina. Fluent in English and Spanish (both written and spoken) is required.b'/xc2/xa0'We connect and communicate via online tools, so you'll be in regular contact with the whole team. You'll also be provided with whatever equipment you need to be productive.b'/xc2/xa0'This role offers an opportunity for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.b'/xc2/xa0'Role b'&' Requirementsb'/xc2/xa0'Our platform is used by customers ranging from SMEs to the IT channel (software vendors, solution providers, system integrators, enterprise IT departments)b'/xc2/xa0'We're looking for someone that loves helping customers solve problems and enjoys showing folks how to get the most out of our platform.Key requirements:IT Diploma or DegreeExcellent English and Spanish, both written and spoken (you'll be in contact with customers from around the world, so English is critical)Experience in software implementation, cloud service configuration, solutions consulting and/or IT customer supportSelf-starter with proactiveness, enthusiasm, flexibility, and motivation b'/xe2/x80/x93' able to work effectively without regularly needing to be told what to doExperience in technical writing (support guides, knowledgebase etc)Diligence in all work aspects, and strong attention to detailAbility to find answers unassisted and to learn rapidlySoftware development experience or training is advantageousA very good, reliable internet connection for customer and internal communicationsb'/xc2/xa0'Duties will include: Developing an expert-level understanding of the Appenate platform and offeringManaging incoming support tickets and questions, ensuring that customers receive timely responses and progress updatesInvestigate and replicate customer issues (deep analysis into technical issues)Replicating customer issues and collaborating with our developers to resolveProvide high-quality, descriptive written answers to customer ticketsPerforming product testing when neededAuthoring of tutorials and other learning content as neededAdministering our online helpdesk and knowledgebaseAd hoc training with customers via web meetingSalary starts at USD $1,800 (per month) and will increase based on your experience, fit, and performance going forward.b'/xc2/xa0'

We are seeking an experienced Application Support for a international company.This role requires both proven experience with technology and outstanding personal communication and customer service skills. The candidate likes to collaborate in multicultural environments and interact with stakeholders to resolve technical issues. You should be curious and eager to troubleshoot and resolve complex technical issues. The candidate will be expected to be able to manage, update, and provide tier 3 support for custom b'&' 3rd Party applications built for Windows b'&' Linux in a very fast paced environment. Success in this role requires a commitment to teamwork, collaboration, and demonstrated leadership skills.b'/xc2/xa0'Required Qualifications* Windows b'&' Linux experience necessary.* Linux server/user administration, light scripting (perl, python, ruby or other), and database experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other).* Manage IIS, including load balanced applications, certificate monitoring, and deploying new sites b'&' applications manually b'&' via automated scripts and applications.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Ensure adherence to standards. Safeguard our production and staging environment by reviewing and ensuring that all deployments to production/staging are thoroughly reviewed and have passed the QA process.* Basic+ network understanding and how to troubleshoot network related issues in both Windows or Linux.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and English communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Ability to remain calm, composed and articulate when dealing with tough customer situations.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applicationsb'/xc2/xa0'Responsibilities* Database querying experience (MySQL, MongoDB, PostgreSQL, Oracle, MemSQL, or other) to identify data conditions and problems.* Manage and administer Custom developed applications as well as SaaS offerings.* Ensure SQL Servers are performing optimally. Run CPU utilization and query analyzer and performance metrics.* Proven ability to diagnose and troubleshoot complex application problems and leverage tools and resources appropriately to identify solutions that may or may not be already documented.* Ability to manage multiple conflicting deadlines and competing priorities.* Excellent relationship management, customer service and communication skills in a variety of forms (written, live chat, conference calls, in-person.)* Ability to work independently with little direct supervision and as a part of a team.* Outstanding analytical and organizational abilities.* Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols and applications* Make sure servers conform to SOP standards (Standard Operating Procedures).* Manage server users, groups and permissions.* Prioritize, analyze, troubleshoot and resolve or escalate any system issues in a timely manner.* Provide end user technical support across all systems and devices.* Follows up, tests, and troubleshoots as necessary* Partners with development team on root cause analysis* Keeps customers informed of case resolution.* Interacts closely with other departments to provide first hand feedback from customers.b'/xc2/xa0'Required:Bachelor degree in Information Technology or related fieldCould also be a student of any engineering or related career

Key responsibilities: Functions as principal developer - Support System Analysis, Technical/Data design and architecture, coding/unit testing, and oversee end-to-end data solution.Lends support to system analysis, design and end-to-end testing, and may manage a team of developers.Strong technical SME in Azure components b'/xe2/x80/x93' Azure Functions, ADF, Databricks, EventHub, Synapse, Datawarehouse, Cosmos, Azure SQL, ADLS, SPARK and SCALA programming (ALL BIG DATA ENGINEERING SKILLS)Performance tuning, framework design and development(OR) Functions as principal developer - Support System Analysis, Technical/Data design and architecture, coding/unit testing, and oversee end-to-end data solution.Lends support to system analysis, design, and end-to-end testing, and may manage a team of developers.Strong technical SME in GCP components b'/xe2/x80/x93' BigQuery, DataFlow, BigTable, GCS, DataForm, Python Scripting, EventHub, Kafka, Data Lakes, SQL, or SPARK and SCALA programming, TensorflowStrong CI/CD experience, ability to manage and deploy branches, automation of testing, (ALL BIG DATA ENGINEERING SKILLS) Beneficios: Prepaga Swiss Medical Premium 5 dias off luego de los 6 meses de antiguedad (validos de marzo a septiembre) Acceso a Udemy y LinkedIn learning para cursos y certificacionesRevisiones salariales cada 3 meses. Hibrida en Parque Patricios, CABA

Beneficios: 100% remotoSalario en USDBono seguro de saludBono gastos de almuerzo e internetConvenio con Payoneer (No paga comisib'/xc3/xb3'n)17 db'/xc3/xad'as hb'/xc3/xa1'biles off al ab'/xc3/xb1'o (Pagos)Feriados localesLong term Job Qualifications / Skill Requirements: Bachelor's Degree (B.A.) or equivalent four-year degree in Computer Science, Software Engineering or related fieldExperience as Software Developer/SDET/Test Automation Engineer5-7 years of proven experience working in a Test Automation role or similar capacityExperience in automation of services/API software layers (e.g. UI, services, APIs, etc.) and debugging, and optimizing applications/ automated test scriptsAbility to programmatically test your own codeb'/xc2/xa0'Minimum understanding of design patterns, data structures, and layered architecture with knowledge of applying those aspects in test environmentsb'/xc2/xa0'Knowledge or experience in other languages/tools - VueJS, AngularJS, Protractor, Jasmine, JavaScript, JMeter, UFT/QTP, etc.Advanced programming skills in automation systems and databasesAccurate Knowledge of CI/CD technologies (e.g. Jenkins, Git, Maven, etc.)Detailed knowledge of application functions, bug fixing, and testing protocolsAbility to assess needs, influence, collaborate, deliver, and partner with the most senior levels in the organizationDemonstrated knowledge of testing best practices, version control practices, and defect management practicesStrong experience in stress testing scalable high-volume applications that handle millions of requests.Proficient with service automation and automation framework development.Ability to build collaborative, trustworthy relationships across functions and geographiesExperience with Agile/SCRUM methodology and how Testing functions with itProfessional experience using cybersecurity and open-source technologyExperience and ability to use coding languages (e.g. Python, Typescript, Selenium, webdriver,Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)Knowledge and ability to develop, maintain, and execute API automated tests.Outstanding collaboration and communication skills are essentialExperience developing secure software systems based upon industry specificationsExperience analyzing code for weaknesses and errors and presenting detailed plans to improve themExperience developing customized code for multiple projects simultaneouslyAbility to learn new languages and technologies is strongly preferred The Roleb'/xc2/xa0' Software Development Engineer in Test SDET is responsible for the design, development, and maintenance of automated test solutions, and for helping to deliver the quality and performance of our different software products. Incumbents of this position must possess extensive experience in programming languages as well as modern testing tools, should be able to write and support automated testing solutions for multi-tiered applications, and are hands-on and self-motivated engineers who can work collaboratively in a continuous integration environment. Proper and successful execution of this role will involve fluency in test automation frameworks, attention to detail, understanding of business processes, unwavering dedication to software quality, and working closely with Software Development Engineers to understand a complex domain and product.b'/xc2/xa0' What You'll Do As the Software Development Engineer in Test, you will be responsible for the following: Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value-added feedbackTakes ownership of deep learning about our software, its functions, how it fulfills our customers' needs, and how they use the productWorks with the engineering teams to derive testing requirements throughout the development cycle.Work alongside architecture, engineering, and design teams to assess for defects and discuss verification protocolsb'/xc2/xa0'Develop and implement ideas for automated software test proceduresb'/xc2/xa0'Interpret, build upon, and comply with company Testing strategy and standardsb'/xc2/xa0'Find, record, and track bugs, and perform thorough documentation of Test process activities with internal reporting and auditsb'/xc2/xa0'Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service linesOversee pre-production acceptance testing to ensure the high quality of a companyb'/xe2/x80/x99's services and productsAssesses and understands the flow of code and its interaction with various processesEvaluate specifications, requirements, and technical design documents to provide prompt and valuable feedbackDesign, develop, and execute automation scripts using open-source tools and implement software applicationsPursue continuing education on new solutions, technology, and skills.b'/xc2/xa0'Takes ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product Cultivate new business relationships, maintain existing business relationships with customers and partners Responsibilities / Duties / Tasks: Monitor risk-management procedures, and maintain and analyze problem logs and bug reports to identify and report recurring issues to management and product development.Build robust, scalable, and highb'/xe2/x80/x93'quality test automation solutions for functional, regression, and performance testing.Develop code for quality automation and ensure extensive unit test coverage of the codeMonitor/review debugging process resultsPerform reviews of automation code.Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirementsAnalyze production/service limitations against standards and recommend revisions ofspecifications where necessary.Troubleshoot the system and identify software application weaknesses and target areasLiaise with the technology and product departments in coordinating procedures to address any deficiencies.Monitor production quality performance to identify opportunities for improvement, and carry out maintenance of quality files, procedures, and work instructions for proper adherence to quality systems.Ability to give, receive, and implement feedback and constructive criticismb'/xc2/xa0'Have a positive and energetic attitude and make efforts to maintain/improve moraleBuild collaborative, trustworthy relationships across a range of styles, functions, geographies, and cultures to form networks within and outside the companyb'/xc2/xa0'Develop and maintain strong organizational astuteness and agilitySelf-directed, including: manages time, proactively seeks work opportunity, supports the department and software needs, proactively seeks and pulls work, delivers on daily projects tasks, communicates with team - has a strong sense of urgency and engagement of projects and timely delivery.Focuses on work while at work, stays engaged, attentive and proactive and eliminates distractions (cell phone, internet, long breaks, distractions, etc)Expand the capabilities of the framework to support the completion of automated tests against different testing environments and also develop automated component tests to validate component behavior.

DevOps Engineer Responsibilities: (Junior) Design and develop automation to support continuous delivery and continuous integration processes.Building and maintaining tools, solutions and modules associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed.Update our processes and design new processes as needed.Deploy product updates as required while implementing integrations when they arise.Automate our operational processes as needed, with accuracy and in compliance with our security requirements.Specifying, documenting, developing and writing automation scripts.Establish DevOps Engineer team best practices.Manage code deployments, fixes, updates and related processes.Work with open-source technologies as needed.Work with CI and CD tools, and source control such as GIT, Jenkins.Offer technical support where needed. Stay current with industry trends and source new ways for our business to improve b'/xc2/xa0' DevOps Engineer Requirements (SSR) Strong experience with Linux-based infrastructures, Linux/Unix administration, and AWS.Strong knowledge of shell scripting.Strong experience with Openstack b'/xc2/xa0'technologies and cloud services.Strong experience in CI/CD pipelines buildingExperience with databases such as Oracle, MySQL and NoSQL.Experience with Scrum and workflow tools such as Jira.Experience in working with Ansible for automation and configuration.Strong communication skills and ability to explain protocol and processes with team and management.More than two years of experience in a DevOps Engineer role (or similar role); experience in software development and infrastructure development is a plus.Stellar troubleshooting skills with the ability to spot issues before they become problems.Current with industry trends, IT ops and industry best practices, and able to identify the ones we should implement.Time and project management skills, with the capability to prioritize and multitask as needed.Solid team player. We offer: FlexibilidadPrepaga grupo familiarUn dia a la semana de HomeworkingExtensib'/xc3/xb3'n de vacaciones Locacion: Microcentro, CABA

We are Ecosystems, a global technology company that connects our clients with tailored, comprehensive and innovative solutions. We operate in more than 15 countries, including Argentina, Chile, Brazil, Mexico, the United States and Spain.b'/xc2/xa0'With 30 years of experience and a multidisciplinary team of more than 500 professionals, we are driven by the commitment to grow each project and client we work with.b'/xc2/xa0'b'/xc2/xa1'We want you to be part of this great team!What are we looking for?An Oracle Fusion Analyst Ssr/Sr to join an important hearing products company???? Workplace: 100% remote????Modality: remote???? Working hours: Monday to Friday from 11 a.m. to 8 p.m.b'/xc2/xa0' Argentina TimeThe office is located in Minneapolis, MN, and people working remotely work in this time zone (11 am to 5pm)b'/xc2/xbf'What will your responsibilities be?In this role, you will have the opportunity to:b'/xc2/xa0'Configure and customize Oracle Fusion Cloud modules, including but not limited to:b'/xc2/xa0'General LedgerAccounts PayableAccounts ReceivableCash ManagementProcurementInventory ManagementOrder ManagementAnalyze current business processes and identify opportunities for improvement through Oracle Fusion functionalities.Design and implement process optimization strategies to enhance efficiency and accuracy.Collaborate with business users to understand their requirements and translate them into technical solutions.Support and Maintenance: Provide timely and effective support to end-users, resolving issues and answering questions.Efficiently manage and resolve incidents and service requests related to Oracle Fusion Cloud applications.Conduct root cause analysis to identify and address underlying issuesMonitor system performance and identify potential issues.Stay up-to-date with Oracle Fusion Cloud releases and patches.Develop and maintain complex integrations between Oracle Fusion and other systems.Proficiency in analyzing large datasets to identify discrepancies and anomalies in data flows between systems.Ability to troubleshoot and resolve integration issues, including data and process mapping, transformation, and validation.Project Implementation:b'/xc2/xa0'Participate in Oracle Fusion Cloud implementation projects, including requirements gathering, design, testing, and deployment.Provide technical expertise and guidance to project teams to ensure successful delivery of projects.What do we need?That you have:Bachelorb'/xe2/x80/x99's degree in STEM (Science, Technology, Engineering, Mathematics), Business or equivalent education.b'/xc2/xa0'Strong technical expertise in Oracle Fusion Cloud, including configuration, customization, and troubleshooting, implementation projects. Oracle certifications are a plus.Experience with scripting languages (e.g., Python, SQL) and ETL tools.In-depth knowledge of financial and supply chain processes.Proven ability to analyze complex business problems and develop effective solutions.Excellent communication and interpersonal skills to interact with diverse stakeholders.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Ability to thrive in a rapidly changing environment b'/xe2/x80/x93' self-starter, proactive, flexible, and able to handle and prioritize multiple work streams simultaneously.We offer excellent benefits, growth opportunities and we will string along with you in your professional development.At Ecosystems we believe that diversity improves our culture and perspectives, which is why we actively promote an inclusive environment where each individual, regardless of their background, gender, orientation, abilities or beliefs, is not only welcome, but also essential to our success. We value and respect all voices, and we invite you to join our team, where inclusion is an essential pillar of our values.

Job Summary:We are looking for a highly organized and results-oriented IT Project Manager to oversee the planning, execution, and delivery of technology projects within our organization. The ideal candidate will have a strong understanding of IT systems, project management methodologies, and business needs, ensuring that projects are completed on time, within scope, and on budget. This role requires excellent communication, leadership, and problem-solving skills to drive cross-functional teams toward project success.Key Responsibilities:Project Planning and Initiation: Collaborate with stakeholders to define project scope, objectives, and success criteria.Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk assessments.Identify and procure necessary resources, including personnel, software, and equipment.Execution and Monitoring: Lead and coordinate cross-functional teams to ensure successful project execution.Monitor project progress, manage timelines, and address deviations or delays.Use project management tools (e.g., Microsoft Project, Jira, Trello) to track deliverables and milestones.Facilitate regular status meetings and provide updates to stakeholders and senior management.Risk Management: Identify potential risks and develop mitigation plans to minimize impact on project goals.Proactively resolve issues and escalate challenges when necessary.Stakeholder Communication and Documentation: Act as the primary point of contact between technical teams and business stakeholders.Ensure clear communication of project requirements, progress, and changes.Maintain detailed project documentation, including requirements, designs, test cases, and post-project reviews.Delivery and Post-Implementation Support: Oversee testing, quality assurance, and deployment of IT solutions.Ensure a smooth transition to operational teams, including training and knowledge transfer.Conduct post-project evaluations to assess success and identify areas for improvement. Qualifications:Education and Certifications: Bachelorb'/xe2/x80/x99's degree in Information Technology, Computer Science, or a related field.Project management certifications such as PMP, PRINCE2, or Certified Scrum Master (CSM) are highly desirable.Experience: 3b'/xe2/x80/x93'5 years of experience managing IT projects, including software development, infrastructure upgrades, and system integrations.Proven experience with Agile, Scrum, or Waterfall project management methodologies.Hands-on experience with IT systems, applications, or cloud platforms is a plus.Skills and Competencies: Strong understanding of IT infrastructure, software development lifecycle (SDLC), and business processes.Proficiency with project management tools like Microsoft Project, Jira, or Smartsheet.Excellent leadership and interpersonal skills for managing cross-functional teams.Exceptional organizational, problem-solving, and multitasking abilities.Strong communication skills to effectively engage with technical teams and non-technical stakeholders.b'/xc2/xa0'Excellent contracting conditions are offered