With it systems applications or cloud

Job Summary:We are looking for a highly organized and results-oriented IT Project Manager to oversee the planning, execution, and delivery of technology projects within our organization. The ideal candidate will have a strong understanding of IT systems, project management methodologies, and business needs, ensuring that projects are completed on time, within scope, and on budget. This role requires excellent communication, leadership, and problem-solving skills to drive cross-functional teams toward project success.Key Responsibilities:Project Planning and Initiation: Collaborate with stakeholders to define project scope, objectives, and success criteria.Develop comprehensive project plans, including timelines, budgets, resource allocation, and risk assessments.Identify and procure necessary resources, including personnel, software, and equipment.Execution and Monitoring: Lead and coordinate cross-functional teams to ensure successful project execution.Monitor project progress, manage timelines, and address deviations or delays.Use project management tools (e.g., Microsoft Project, Jira, Trello) to track deliverables and milestones.Facilitate regular status meetings and provide updates to stakeholders and senior management.Risk Management: Identify potential risks and develop mitigation plans to minimize impact on project goals.Proactively resolve issues and escalate challenges when necessary.Stakeholder Communication and Documentation: Act as the primary point of contact between technical teams and business stakeholders.Ensure clear communication of project requirements, progress, and changes.Maintain detailed project documentation, including requirements, designs, test cases, and post-project reviews.Delivery and Post-Implementation Support: Oversee testing, quality assurance, and deployment of IT solutions.Ensure a smooth transition to operational teams, including training and knowledge transfer.Conduct post-project evaluations to assess success and identify areas for improvement. Qualifications:Education and Certifications: Bachelorb'/xe2/x80/x99's degree in Information Technology, Computer Science, or a related field.Project management certifications such as PMP, PRINCE2, or Certified Scrum Master (CSM) are highly desirable.Experience: 3b'/xe2/x80/x93'5 years of experience managing IT projects, including software development, infrastructure upgrades, and system integrations.Proven experience with Agile, Scrum, or Waterfall project management methodologies.Hands-on experience with IT systems, applications, or cloud platforms is a plus.Skills and Competencies: Strong understanding of IT infrastructure, software development lifecycle (SDLC), and business processes.Proficiency with project management tools like Microsoft Project, Jira, or Smartsheet.Excellent leadership and interpersonal skills for managing cross-functional teams.Exceptional organizational, problem-solving, and multitasking abilities.Strong communication skills to effectively engage with technical teams and non-technical stakeholders.b'/xc2/xa0'Excellent contracting conditions are offered

Sysadmin Linux Remote SSR (Night Shift, Bs As) ID100/327 Our Client is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team in Buenos aires. You will be responsible for helping the team in keeping our customers applications running at peak performance. Not only will you be the first point of contact to external worldwide customers but you will be helping to identify, analyze and resolve first-tier technical issues on large scale productive platforms. You will be helping modify and improve our monitoring infrastructure which has multiple metrics and graphs which are generated every minute from a very diverse environment. Required QualificationsAdvanced Linux skills and troubleshooting experience in a production environment.Experience with monitoring graphing metrics and alerting services.Experience in tracking problems with ticketing systems.Strong communication and teamwork skills.Strong communication skills in English.Willingness to learn from others and share knowledge within teammates. The ability to rapidly self-educate on new concepts and tools as also being actively searching for increased self-knowledge.Preferred QualificationsGood experience in on-premise infrastructure management and cloud-based infrastructure, in particular AWS.Good understanding in scripting on Bash, Python or similar.Experience managing web servers.Good understanding on following tools; Nagios, Grafana, Zabbix, and JIRA.An understanding of networking concepts of DNS, routing, load balancers, and firewalls.Job Duties And ResponsibilitiesBeing able to follow incident management procedures in production environments.Understanding Root Cause Analysis determination and timeline creation.Create and maintain documentation on installations, incidents, and procedures.Analyzing and troubleshooting large-scale distributed systems.Monitor specific metrics for availability, latency and overall system health.Development and implementation of new IT infrastructure monitoring.BenefitsCareer Path:Developing your monitoring skills by using complex systems such as Sensu or Zenoss.Interacting with Cloud Services from AWS and receiving continuous formation and courses from our AWS Specialists / Online.Using and deploying different applications with Containerization Software such as Docker Engine.Learning to automate daily tasks using Orchestration Software such as Puppet, Ansible or Salt.What We OfferOn boarding in San Francisco for 3 weeks approximate.Direct contact with clients and the opportunity to share ideas.Flexible retribution plan: you can adjust your compensation composition according to your needs.Training and certifications.Professional growth.Flexible Home-office.Trips to eventsb'/xe2/x80/xa6'and more!Location: PALERMO Bs As, Argentina 100% RemoteShiftNight: 23:00 a 7:00 AM (Monday to Friday)

For an important health company, we are looking for a b'/xc2/xa8'System Engineerb'/xc2/xa8' Design, implement, and deliver IT systems and standards that support a harmonized and consolidated Enterprise Voice service, including maintenance, optimization and 3rd level support plus basic technology consulting.b'/xc2/xa0' Tareas y responsabilidades: b'/xc2/xa0' Consulting and Analysis: Meet regularly with IT colleagues and stakeholders to seek new opportunities to make their processes more efficient, effective, and/or secure. Make recommendations to utilize and implement improvements to IT systems to meet needs. Determine/gather requirements to present possible solutions or improvements.b'/xc2/xa0'Client Support: Perform or advise IT colleagues on administrative and maintenance tasks for assigned applications/systems. Troubleshoot application and system problems that have been escalated, evaluate scope of impact, and develop remediation plans.Project/Solution Activities: Support goals by participating on or leading project teams. Deliver on assigned tasks and action items.b'/xc2/xa0'Technical Focus: Serve as an expert on existing applications/systems and underlying architecture. Employ comprehensive knowledge to influence technology decisions. Identify IT or Pharma industry processes or technologies that could provide our company with a competitive advantage.b'/xc2/xa0'Documentation: Determine documentation requirements and produce documentation as required in support of baseline and project activities.Perform all other duties as assigned. b'/xc2/xa0' Requisitos:b'/xc2/xa0' PBX / PSTN, Team Calls.b'/xc2/xa0'Inglb'/xc3/xa9's: advancedb'/xc2/xa0' b'/xc2/xa0' Deseable: b'/xc2/xa0' Experience with Telephony Expenses Management Systems. b'/xc2/xa0' Hb'/xc3/xad'brido: zona Munro.b'/xc2/xa0' Excelentes beneficios.b'/xc2/xa0'

We are looking for a Java Developer with Strong Elastic Search Experience As the demand for skilled Java developers continues to rise, our company is currently seeking a talented individual to join our team. The ideal candidate will have a solid background inb'/xc2/xa0'Java development with a strong focus on Elastic Search. This position is open for candidates in the USA or Latin America (LATAM) region. Key Requirements: b'/xc2/xa0' Strong experience with Java and Elastic Search.Proficiency in Spring and Springboot frameworks.Familiarity with Java 11 or newer versions.Hands-on experience with CI/CD using Azure Cloud or Github actions. Nice to have: Knowledge of Maven, scripting shell, and Hexagonal Patterns. The successful candidate will be responsible for developing and maintaining Java applications, integrating Elastic Search into our systems, and ensuring high performance and reliability. They will also be involved in implementing CI/CD pipelines using Azure Cloud or Github actions to streamline the development process. The ability to work independently and as part of a team is crucial, as well as strong problem-solving skills and a proactive approach to learning and implementing new technologies. b'/xc2/xa0' If you meet the above requirements and are looking for an exciting opportunity to further develop your skills in Java development with a focus on Elastic Search, we encourage you to apply. We offer a dynamic work environment, opportunities for professional growth, and a competitive salary package based on your skills and experience. b'/xc2/xa0' Position: Contractor- 100%remote - USD Pay This position is open to US b'&' Latam

BA Data Analyst, full time - remoteb'/xc2/xa0'Role: BA Data Analyst, IT PMO Leading multinational company in the manufacturing of medical devices, based in Danvers, USA, is looking for a BA Data Analyst. As a BA Data Analyst within the IT PMO, you will play a crucial role in shaping the future of our technology initiatives by bridging the gap between IT and business stakeholders. Combining your business acumen, analytical mindset, and understanding of project management, you will ensure projects align with strategic objectives and deliver measurable value. You will achieve this by leveraging data-driven insights to guide decision-making and optimize our digital product portfolio, which includes core applications like Salesforce and SAP. In this role, you will collaborate with a diverse set of cross-functional partners across Product Management, Engineering, Data Engineering, Manufacturing, Marketing, Sales, Finance, Supply Chain, and other departments. You will proactively use data and analysis to identify business outcomes and solve product developmentb'/xe2/x80/x99's biggest challenges, in order to help us define the measurable definition of success for digital products, and influence product strategy and investment decisions with data. b'/xc2/xa0' Responsibilities: Outcomes Seeking: Lead discussions with IT and business stakeholders to identify and analyze desired outcomes. Establish measurable links between digital products, enterprise priorities, and business outcomes. Utilize data-driven insights to ensure projects deliver value aligned with strategic goals. Help IT teams to prioritize development efforts based on data analysis and projected impact. Provide support on the definition of success metrics for key digital products, setting quarterly and annual targets through OKRs.Data-Driven Perspective: Guide teams in leveraging data to drive decision-making. Develop hypotheses and utilize a diverse toolkit of analytical approaches, methodologies, and frameworks to test them. Empower teams to utilize existing data effectively and generate new data sources where necessary. Facilitate data-driven prioritization and decision-making processes.Communication and Influence: Communicate data-driven insights in a clear and compelling manner, translating complex analyses into actionable recommendations. Influence stakeholders and build consensus through effective storytelling and data visualization. Establish credibility as a trusted advisor through structured, clear, and insightful communication.Project Support: Collaborate with project managers to develop comprehensive project plans, track progress against milestones, and proactively manage risks and issues.Communication and Reporting: Provide regular updates on project status, analysis findings, and recommendations to stakeholders. Deliver impactful presentations and reports that clearly convey key insights and drive informed decision-making. Preferred Qualifications: Bachelor's degree in Business Administration, Information Systems, or a related field.A minimum of 5 years of experience as a Business Analyst, Data Analyst within a business function, or a similar role, preferably within an IT PMO environment.Strong understanding of business analysis methodologies and best practices.Proficiency in data analysis and visualization tools (preferably Python or R), with the ability to extract, manipulate, and analyze data to generate actionable insights.Proven experience in data storytelling, effectively communicating findings and recommendations to both technical and non-technical stakeholders through compelling visualizations and presentations.Demonstrated ability to identify and articulate the connections between technology investments, data-driven initiatives, and measurable business outcomes, with a focus on driving strategic decision-making and business growth.Experience working in cross-functional teams, collaborating with stakeholders from diverse backgrounds to define project objectives, develop analytical approaches, and drive project execution.Strong attention to detail and a commitment to delivering high-quality work within tight deadlines, with a proactive and results-oriented approach to problem-solving. General conditions for contractors - remote LATAM This role is to perform as a contractor, full time, 100% remote.b'/xc2/xa0'Those who work as contractors have b'

We are looking for a Java Developer with Strong Elastic Search Experience As the demand for skilled Java developers continues to rise, our company is currently seeking a talented individual to join our team. The ideal candidate will have a solid background inb'/xc2/xa0'Java development with a strong focus on Elastic Search. This position is open for candidates in the USA region. Key Requirements: Strong experience with Java and Elastic Search.Proficiency in Spring and Springboot frameworks.Familiarity with Java 11 or newer versions.Hands-on experience with CI/CD using Azure Cloud or Github actions. Nice to have: Knowledge of Maven, scripting shell, and Hexagonal Patterns. The successful candidate will be responsible for developing and maintaining Java applications, integrating Elastic Search into our systems, and ensuring high performance and reliability. They will also be involved in implementing CI/CD pipelines using Azure Cloud or Github actions to streamline the development process. The ability to work independently and as part of a team is crucial, as well as strong problem-solving skills and a proactive approach to learning and implementing new technologies. If you meet the above requirements and are looking for an exciting opportunity to further develop your skills in Java development with a focus on Elastic Search, we encourage you to apply. We offer a dynamic work environment, opportunities for professional growth, and a competitive salary package based on your skills and experience. Position: Contractor- 100%remote - USD Pay This position is open to US b'&' Latam

Beneficios: 100% remotoSalario en USDBono seguro de saludBono gastos de almuerzo e internetConvenio con Payoneer (No paga comisib'/xc3/xb3'n)17 db'/xc3/xad'as hb'/xc3/xa1'biles off al ab'/xc3/xb1'o (Pagos)Feriados localesLong term Job Qualifications / Skill Requirements: Bachelor's Degree (B.A.) or equivalent four-year degree in Computer Science, Software Engineering or related fieldExperience as Software Developer/SDET/Test Automation Engineer5-7 years of proven experience working in a Test Automation role or similar capacityExperience in automation of services/API software layers (e.g. UI, services, APIs, etc.) and debugging, and optimizing applications/ automated test scriptsAbility to programmatically test your own codeb'/xc2/xa0'Minimum understanding of design patterns, data structures, and layered architecture with knowledge of applying those aspects in test environmentsb'/xc2/xa0'Knowledge or experience in other languages/tools - VueJS, AngularJS, Protractor, Jasmine, JavaScript, JMeter, UFT/QTP, etc.Advanced programming skills in automation systems and databasesAccurate Knowledge of CI/CD technologies (e.g. Jenkins, Git, Maven, etc.)Detailed knowledge of application functions, bug fixing, and testing protocolsAbility to assess needs, influence, collaborate, deliver, and partner with the most senior levels in the organizationDemonstrated knowledge of testing best practices, version control practices, and defect management practicesStrong experience in stress testing scalable high-volume applications that handle millions of requests.Proficient with service automation and automation framework development.Ability to build collaborative, trustworthy relationships across functions and geographiesExperience with Agile/SCRUM methodology and how Testing functions with itProfessional experience using cybersecurity and open-source technologyExperience and ability to use coding languages (e.g. Python, Typescript, Selenium, webdriver,Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)Knowledge and ability to develop, maintain, and execute API automated tests.Outstanding collaboration and communication skills are essentialExperience developing secure software systems based upon industry specificationsExperience analyzing code for weaknesses and errors and presenting detailed plans to improve themExperience developing customized code for multiple projects simultaneouslyAbility to learn new languages and technologies is strongly preferred The Roleb'/xc2/xa0' Software Development Engineer in Test SDET is responsible for the design, development, and maintenance of automated test solutions, and for helping to deliver the quality and performance of our different software products. Incumbents of this position must possess extensive experience in programming languages as well as modern testing tools, should be able to write and support automated testing solutions for multi-tiered applications, and are hands-on and self-motivated engineers who can work collaboratively in a continuous integration environment. Proper and successful execution of this role will involve fluency in test automation frameworks, attention to detail, understanding of business processes, unwavering dedication to software quality, and working closely with Software Development Engineers to understand a complex domain and product.b'/xc2/xa0' What You'll Do As the Software Development Engineer in Test, you will be responsible for the following: Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value-added feedbackTakes ownership of deep learning about our software, its functions, how it fulfills our customers' needs, and how they use the productWorks with the engineering teams to derive testing requirements throughout the development cycle.Work alongside architecture, engineering, and design teams to assess for defects and discuss verification protocolsb'/xc2/xa0'Develop and implement ideas for automated software test proceduresb'/xc2/xa0'Interpret, build upon, and comply with company Testing strategy and standardsb'/xc2/xa0'Find, record, and track bugs, and perform thorough documentation of Test process activities with internal reporting and auditsb'/xc2/xa0'Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service linesOversee pre-production acceptance testing to ensure the high quality of a companyb'/xe2/x80/x99's services and productsAssesses and understands the flow of code and its interaction with various processesEvaluate specifications, requirements, and technical design documents to provide prompt and valuable feedbackDesign, develop, and execute automation scripts using open-source tools and implement software applicationsPursue continuing education on new solutions, technology, and skills.b'/xc2/xa0'Takes ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product Cultivate new business relationships, maintain existing business relationships with customers and partners Responsibilities / Duties / Tasks: Monitor risk-management procedures, and maintain and analyze problem logs and bug reports to identify and report recurring issues to management and product development.Build robust, scalable, and highb'/xe2/x80/x93'quality test automation solutions for functional, regression, and performance testing.Develop code for quality automation and ensure extensive unit test coverage of the codeMonitor/review debugging process resultsPerform reviews of automation code.Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirementsAnalyze production/service limitations against standards and recommend revisions ofspecifications where necessary.Troubleshoot the system and identify software application weaknesses and target areasLiaise with the technology and product departments in coordinating procedures to address any deficiencies.Monitor production quality performance to identify opportunities for improvement, and carry out maintenance of quality files, procedures, and work instructions for proper adherence to quality systems.Ability to give, receive, and implement feedback and constructive criticismb'/xc2/xa0'Have a positive and energetic attitude and make efforts to maintain/improve moraleBuild collaborative, trustworthy relationships across a range of styles, functions, geographies, and cultures to form networks within and outside the companyb'/xc2/xa0'Develop and maintain strong organizational astuteness and agilitySelf-directed, including: manages time, proactively seeks work opportunity, supports the department and software needs, proactively seeks and pulls work, delivers on daily projects tasks, communicates with team - has a strong sense of urgency and engagement of projects and timely delivery.Focuses on work while at work, stays engaged, attentive and proactive and eliminates distractions (cell phone, internet, long breaks, distractions, etc)Expand the capabilities of the framework to support the completion of automated tests against different testing environments and also develop automated component tests to validate component behavior.

Sysadmin Linux Remote JRb'/xc2/xa0' (Afternoon Shift, Bs As) ID100/215 Our Client is hiring a Sysadmin / Site Reliability Operator (SRO) to join our Site Operations team in Buenos aires. You will be responsible for helping the team in keeping our customers applications running at peak performance. Not only will you be the first point of contact to external worldwide customers but you will be helping to identify, analyze and resolve first-tier technical issues on large scale productive platforms. You will be helping modify and improve our monitoring infrastructure which has multiple metrics and graphs which are generated every minute from a very diverse environment. Required Qualifications. (Linux, AWS, monitoreo y alarmas, manejo de tickets). Preferred QualificationsBasic experience in on-premise infrastructure management and cloud-based infrastructure, in particular AWS.Basic understanding in scripting on Bash, Python or similar.Experience managing web servers.An understanding of networking concepts of DNS, routing, load balancers, and firewalls.Job Duties And ResponsibilitiesBeing able to follow incident management procedures in production environments.Understanding Root Cause Analysis determination and timeline creation.Create and maintain documentation on installations, incidents, and procedures.Analyzing and troubleshooting large-scale distributed systems.Monitor specific metrics for availability, latency and overall system health.Development and implementation of new IT infrastructure monitoring.BenefitsCareer Path:Developing your monitoring skills by using complex systems such as Sensu or Zenoss.Interacting with Cloud Services from AWS and receiving continuous formation and courses from our AWS Specialists / Online.Using and deploying different applications with Containerization Software such as Docker Engine.Learning to automate daily tasks using Orchestration Software such as Puppet, Ansible or Salt.What We OfferOn boarding in San Francisco for 3 weeks approximate.Direct contact with clients and the opportunity to share ideas.Flexible retribution plan: you can adjust your compensation composition according to your needs.Training and certifications.Professional growth.Flexible Home-office.Trips to eventsb'/xe2/x80/xa6'and more!Location: PALERMO Bs As, Argentinab'/xc2/xa0' or 100% Remote b'/xc2/xa0'

We are Ecosystems, a global technology company that connects our clients with tailored, comprehensive and innovative solutions. We operate in more than 15 countries, including Argentina, Chile, Brazil, Mexico, the United States and Spain.b'/xc2/xa0'With 30 years of experience and a multidisciplinary team of more than 500 professionals, we are driven by the commitment to grow each project and client we work with.b'/xc2/xa0'b'/xc2/xa1'We want you to be part of this great team!What are we looking for?An Oracle Fusion Analyst Ssr/Sr to join an important hearing products company???? Workplace: 100% remote????Modality: remote???? Working hours: Monday to Friday from 11 a.m. to 8 p.m.b'/xc2/xa0' Argentina TimeThe office is located in Minneapolis, MN, and people working remotely work in this time zone (11 am to 5pm)b'/xc2/xbf'What will your responsibilities be?In this role, you will have the opportunity to:b'/xc2/xa0'Configure and customize Oracle Fusion Cloud modules, including but not limited to:b'/xc2/xa0'General LedgerAccounts PayableAccounts ReceivableCash ManagementProcurementInventory ManagementOrder ManagementAnalyze current business processes and identify opportunities for improvement through Oracle Fusion functionalities.Design and implement process optimization strategies to enhance efficiency and accuracy.Collaborate with business users to understand their requirements and translate them into technical solutions.Support and Maintenance: Provide timely and effective support to end-users, resolving issues and answering questions.Efficiently manage and resolve incidents and service requests related to Oracle Fusion Cloud applications.Conduct root cause analysis to identify and address underlying issuesMonitor system performance and identify potential issues.Stay up-to-date with Oracle Fusion Cloud releases and patches.Develop and maintain complex integrations between Oracle Fusion and other systems.Proficiency in analyzing large datasets to identify discrepancies and anomalies in data flows between systems.Ability to troubleshoot and resolve integration issues, including data and process mapping, transformation, and validation.Project Implementation:b'/xc2/xa0'Participate in Oracle Fusion Cloud implementation projects, including requirements gathering, design, testing, and deployment.Provide technical expertise and guidance to project teams to ensure successful delivery of projects.What do we need?That you have:Bachelorb'/xe2/x80/x99's degree in STEM (Science, Technology, Engineering, Mathematics), Business or equivalent education.b'/xc2/xa0'Strong technical expertise in Oracle Fusion Cloud, including configuration, customization, and troubleshooting, implementation projects. Oracle certifications are a plus.Experience with scripting languages (e.g., Python, SQL) and ETL tools.In-depth knowledge of financial and supply chain processes.Proven ability to analyze complex business problems and develop effective solutions.Excellent communication and interpersonal skills to interact with diverse stakeholders.Strong problem-solving and analytical skills.Ability to work independently and as part of a team.Ability to thrive in a rapidly changing environment b'/xe2/x80/x93' self-starter, proactive, flexible, and able to handle and prioritize multiple work streams simultaneously.We offer excellent benefits, growth opportunities and we will string along with you in your professional development.At Ecosystems we believe that diversity improves our culture and perspectives, which is why we actively promote an inclusive environment where each individual, regardless of their background, gender, orientation, abilities or beliefs, is not only welcome, but also essential to our success. We value and respect all voices, and we invite you to join our team, where inclusion is an essential pillar of our values.

Tech Background? Like helping customers?Support Specialist Wanted for our Success Team!b'/xc2/xa0'About Us b'/xc2/xa0'Appenate is a Brisbane-based SaaS company, building a leading business applications platform, aimed at the IT channel and enterprise.b'/xc2/xa0'Our growing customer base spans over 40 countries, which we support via an integrated team anchored out of Australia, South Africa, and Latin America to improve time-zone coverage for our users.b'/xc2/xa0'We've embraced the concept of a distributed company, with all team members working either from home (or the beach, mountains, cafe, whatever).b'/xc2/xa0'Twice a year we fly everyone to an interesting place for a week so that we can work together and hang out face-to-face (pandemics aside!).b'/xc2/xa0'The Opportunityb'/xc2/xa0'Be part of a lean, agile, and exciting team that is globally focused and working with cutting-edge mobile and cloud technologies.b'/xc2/xa0'Being a small company, we expect all team members to learn fast and play at a high level.b'/xc2/xa0'To join us, you need to be self-starting, disciplined and able to communicate well.b'/xc2/xa0'We are looking for applications from anywhere in Argentina. Fluent in English and Spanish (both written and spoken) is required.b'/xc2/xa0'We connect and communicate via online tools, so you'll be in regular contact with the whole team. You'll also be provided with whatever equipment you need to be productive.b'/xc2/xa0'This role offers an opportunity for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.b'/xc2/xa0'Role b'&' Requirementsb'/xc2/xa0'Our platform is used by customers ranging from SMEs to the IT channel (software vendors, solution providers, system integrators, enterprise IT departments)b'/xc2/xa0'We're looking for someone that loves helping customers solve problems and enjoys showing folks how to get the most out of our platform.Key requirements:IT Diploma or DegreeExcellent English and Spanish, both written and spoken (you'll be in contact with customers from around the world, so English is critical)Experience in software implementation, cloud service configuration, solutions consulting and/or IT customer supportSelf-starter with proactiveness, enthusiasm, flexibility, and motivation b'/xe2/x80/x93' able to work effectively without regularly needing to be told what to doExperience in technical writing (support guides, knowledgebase etc)Diligence in all work aspects, and strong attention to detailAbility to find answers unassisted and to learn rapidlySoftware development experience or training is advantageousA very good, reliable internet connection for customer and internal communicationsb'/xc2/xa0'Duties will include: Developing an expert-level understanding of the Appenate platform and offeringManaging incoming support tickets and questions, ensuring that customers receive timely responses and progress updatesInvestigate and replicate customer issues (deep analysis into technical issues)Replicating customer issues and collaborating with our developers to resolveProvide high-quality, descriptive written answers to customer ticketsPerforming product testing when neededAuthoring of tutorials and other learning content as neededAdministering our online helpdesk and knowledgebaseAd hoc training with customers via web meetingSalary starts at USD $1,800 (per month) and will increase based on your experience, fit, and performance going forward.b'/xc2/xa0'

We areb'/xc2/xa0'hiring ab'/xc2/xa0'Software Engineer/ DevOpsb'/xc2/xa0'to join ourb'/xc2/xa0'Site Operationsb'/xc2/xa0'team.b'/xc2/xa0' You will work as an individual contributor delivering exceptional customer experiences and leading the implementation of critical features to accelerate the delivery of our clientb'/xe2/x80/x99's products b'/xe2/x80/x93' both on the web and mobile. You will have daily exposure to a range of technical challenges and customer experiences which will stretch and develop your technical and leadership skills. You are a problem solver who has a passion for technology and crazy about providing attention to details. So, if you are a motivatedb'/xc2/xa0'professionalb'/xc2/xa0'looking to join a collaborative, close-knit team, drop us a line. You might be a perfect fit! Impact you will make in the role: Find new opportunities to develop software that adds value to the customer business. You can lead these projects to a successful implementation!Implementation of new monitoring systems for infrastructure, microservices, and applications.Design, develop, test, deploy, maintain and improve software.Continuously refine monitoring processes, thresholds, and configurations, using your logic and understanding of systems.Set up a new CI/CD workflow to automate the creation of new monitoring.Promote best practices of software engineering and software design patterns in a newly created team. You can leave your mark in the way we work!Create and maintain documentation on installations, incidents, and procedures.Perform system wide analysis to ensure the proposed solution is the best-in-class without causing any negative impact. You will be: Developing your monitoring skills by thinking how and where we should monitor, log, automate, and develop new solutions to manage the information of a website with more than 60k requests per minute.Mentoring and guiding a newly created team to follow the best practices in the industry in order to achieve the best solutions for the customer needs.Interacting with Cloud Services from AWSWorking on large scale and distributed systems.Troubleshooting over different systems and applications.Looking to automate tasks in order to reduce toil and increase engineering work. Expertise you will bring in: Minimum qualifications: Experience in the field of Computer Science (we wonb'/xe2/x80/x99't ask you to write an insertion sort pseudocode from memory or analyze time-complexity of Knuth-Morris-Pratt algorithm, because you already know that

Position: Do you love solving problems? Do you get excited from being challenged by different issues and environments each day? Are you looking to bring your extensive experience and great attitude to a growing company, where your ideas can have an impact? We are looking for a capable senior service desk technician to join our team, master new skills, and grow within the company. As an L2 Service Desk Technician, you will provide the first and second line of support for business users. You should be able to resolve 80-95% of incoming calls, tickets, and alerts with your team, and provide useful troubleshooting and communication before escalating for issues requiring level 3 support. Priority will be given to candidates able to work Tuesday through Saturday or Sunday through Thursday. b'/xc2/xa0' Responsibilities:  Provide Level 1 and 2 support and excellent customer service for all business users and coworkers  Respond immediately to calls, emails, messages, and tickets  Take on escalations, providing guidance and training to L1 team members  Effectively troubleshoot IT-related issues related to desktops, systems, and networks in multiple unique client environments b'/xc2/xa0'  Learn to resolve b'&'gt;80% of incoming tickets, escalating only when you lack access or canb'&'#39;t figure out how to solve the issue after researching  Document all work done, issue/project status, and time entries on tickets throughout the day  Support projects and other tasks as needed b'/xc2/xa0' Technical Experience We Look For:  3+ years of Desktop Support, preferably in a Managed Service Provider or other multi-tenant environment  Remote user support for applications and hardware (desktops and laptops, servers, networking gear)  Active Directory and Group Policies  O365 administration, migrations, and security  Outlook b'&'amp; Webmail (Exchange and O365)  Backup and data recovery technologies experience (Veeam, Rubrix, etc)  Email Filtering Software (Proofpoint)  Basic networking, TCP/IP, Layer 2 (VLAN), Routing, Switching  Windows and Mac deployment and security  Desktop Virtualization  Ticketing systems and time keeping (Autotask PSA)  Knowledge from certifications like CompTIA A+, Network+, VMWare, Microsoft, etc. b'/xc2/xa0' Traits Needed:  Professionalism  A technical mind able and eager to learn  Critical thinking skills and creative problem solving, applying solutions from previous issues to similar ones  Great organization b'&'amp; multitasking skills  Common sense  A quick wit and good sense of humor (itb'/xe2/x80/x99's not all serious)  Ability to work under pressure and be fearless on the phones b'/xc2/xa0' Notes:  This is a fully remote, full-time IT Help Desk position which will be supporting users in the UTC-8 time zone. Please only apply if you can commit to working afternoons and evenings, 2 PM - 11 PM Arg each day.  Strong English verbal and written communication are required, C1/C2 level, as you will be working with English customers and coworkers. To be considered for this role, you must apply with an English resume/CV.

We are looking for a Sr Salesforce Developer to join our team! The project is within the Digital Agriculture industry and is based in San Francisco, CA. The team develops a platform that examines weather, soil and field data to help farmers determine potential yield-limiting factors in their fields.We're on the lookout for an individual who shares our dedication to assisting farmers in enhancing productivity through digital solutions. This role offers a unique opportunity to become a part of our dynamic team, responsible for testing applications that guarantee an exceptional experience for our valued customers. In collaboration with our engineering team, business analysts, and business partners, you will play a pivotal role in developing a world-class application that enhances productivity and elevates the customer experience. About the role We are looking for a talented and motivated Salesforce Developer to contribute to the mission of helping the worldb'/xe2/x80/x99's farmers sustainably increase productivity using digital tools, mobile software, advanced analytics, and high-quality assurance standards. This role is a unique opportunity to join our dynamic team, responsible for building and maintaining the apps that ensure a great experience for our customers. Are you passionate about Salesforce? We are looking for a Salesforce Developer to provide solutions and build our Salesforce platform. You will partner with engineering, business analysts, and business partners to build a world-class application to improve productivity and customer experience. Role Responsibilities: Work with other engineers, business stakeholders and analysts to deeply understand visual designs, application workflows, transitions, personas, use cases.Build elegant support tools and services.Participate in code reviews to share knowledge, help each other learn new things and take pride in making our code betterWrite comprehensive tests (unit, integration, automation) to improve qualityBring product and code improvement ideas to the teamIdentify risks associated with component or application ImplementationKeep current with trends and technological innovations in the agricultural industry and make appropriate development recommendations.Lead development initiatives and provides mentorship and direction to less experienced Engineers.Lead project technical scoping, technical specification review, training of new staff and of emerging Salesforce technologies to existing staff. Basic Qualifications: Intermediate/Advanced English skills with strong communication abilities.Self-motivated, quick learner, and adaptable to new technologies and legacy systems.Thrives in a team environment, actively contributes to collaboration, fostering a sense of community.Excellent problem-solving and analytical skills, with a keen eye for detail and a proactive approach to issue resolution. Embraces new ideas to enhance problem-solving processes.Expert in Salesforce development, customization, and integration. Qualifications for the Role: 4+ years of Salesforce platform experience5+ Year of Web application development using modern framework experience.Experience working with Apex.Experience working with frontend web framework like React.Solid foundational grounding in OO design, RDBMS principles, and data modeling.Nice to have:Experience documenting use cases and implementation decisions.Familiarity with financial / software industry requirements.Experience successfully implementing third-party vendors/add-ons.Experience with Agile Development and SCRUM.Experience building platforms that support declarative interfaces.Salesforce Admin, Developer certifications preferred.Deep understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Communities, and AppExchange solutions.Knowledge of complex integrations.Position Type:Remote opportunity from Argentina, Brazil and Uruguay.Full-Time and Long-Term Position Location: Argentina, Brazil and Uruguay.