Working with modern

Progres SA is looking for a full-stack Software Engineer with hands-on experience on both backend b'&' frontend.b'/xc2/xa0'The candidate should have strong knowledge of Clojure, Java, or JavaScript, as well as be familiar with AWS cloud services.b'/xc2/xa0'5-7 years of proven experience working in a similar role.b'/xc2/xa0'Hands on experience developing microservices. Using Serverless framework is a huge plusAWS experience with services such as lambdas, S3, Rabbitmq, etc.b'/xc2/xa0'Deep understanding of ES6/Javascript and strong experience working with modern web frameworks such as VueJs and/or React. (VueJS, which we use, and Typescript are a plus).b'/xc2/xa0'Working knowledge of open-source databases and data stores. (Think MySQL, PostgreSQL, Memcache, Redis, ElasticSearch).b'/xc2/xa0'Experience designing and integrating RESTful APIs.b'/xc2/xa0'Knowledge of modern version control systems such as Git.b'/xc2/xa0'Advanced level of English is required.Contractor mode.Full time b'&' remote position.

Welcome to Devlane! b'/xe2/x80/x8d' Hello there! We are Devlane, a software development company with presence across all of LATAM, thatb'/xe2/x80/x99's currently offering staff augmentation services to clients around the world, with a special focus in North America. b'/xc2/xa0'With us, youb'/xe2/x80/x99'll have a real opportunity to shine and leave a footprint on the project you are assigned to since most of our clients are modern small/medium businesses with growing success that are looking to add core members to their team. This also means that you will stay up to date with the latest technology trends. Our values are simple: we create a collaborative environment and we strive for long relationships in which you can develop your skills as a software engineer and learn from your teammates. Join a company thatb'/xe2/x80/x99's always adding new talent to its ranks every day In this opportunity, we are seeking ab'/xc2/xa0'FullStackb'/xc2/xa0'Engineer for a remote full-time position for one of our clients in the United States. What do we require from you? ✔ +4b'/xc2/xa0'years of experience inb'/xc2/xa0'JavaScript ✔b'/xc2/xa0'+3 years of experience inb'/xc2/xa0'Node.js ✔b'/xc2/xa0'Experience working withb'/xc2/xa0'HTML, CSS, DOM ✔b'/xc2/xa0'+1 year of experience working with or building HTTP APIs ✔b'/xc2/xa0'+1 year of experience working with some sort of SQL / NoSQL DB ✔b'/xc2/xa0'+1 year leading a team of engineers Some of our Perks ✔b'/xc2/xa0'Salary in USD. ✔b'/xc2/xa0'100% Remote Position.b'/xc2/xa0' ✔b'/xc2/xa0'25 paid days per year for you to relax. ✔b'/xc2/xa0'8 Working hours per day, with flexible working hours. ✔b'/xc2/xa0'Welcome kit from the brand. ✔b'/xc2/xa0'High-end hardware: Laptop, mouse b'&' headphones

Welcome to Devlane! We are a dynamic software development company with a strong presence across Latin America. Currently, we specialize in offering staff augmentation services to clients worldwide, with a particular focus on North America. Joining our team offers you the opportunity to shine and make a significant impact on the projects you work on. Many of our clients are modern small to medium-sized businesses experiencing rapid growth, and they're eager to add core members like you to their teams. This environment ensures you'll stay up-to-date with the latest technology trends. At Devlane, our values are straightforward: we foster a collaborative environment and prioritize building long-lasting relationships where you can develop your skills as a software engineer and learn from your peers.b'/xc2/xa0' Here, you will be able to: Be part of a company that is on constant growth.Reinforce your skills on Node.jsPropose ideas in order to improve the process. What do we require from you? Minimum of 5 years of experience working with as ab'/xc2/xa0'Backend Engineer.At least 3 year of experience withb'/xc2/xa0'Node.js.b'/xc2/xa0'Experience working with AWSExperience working with React.js is a plus. Some of our Perks: ✔b'/xc2/xa0'Salary in USD. ✔b'/xc2/xa0'100% Remote ✔b'/xc2/xa0'25 days of Paid Time Off per year. ✔b'/xc2/xa0'8-hour workday, with flexible hours. ✔b'/xc2/xa0'Welcome kit from the brand. ✔b'/xc2/xa0'High-end hardware provided: laptop, mouse, b'&' headphones. ✔b'/xc2/xa0'English classes, virtual library and online courses. ✔b'/xc2/xa0'Contribution bonuses b'/xe2/x80/x8d' b'/xe2/x80/x8d' Ready to take the next step in your career?b'/xc2/xa0' Apply now!

Welcome to Devlane! b'/xe2/x80/x8d' We are a dynamic software development company with a strong presence across Latin America. Currently, we specialize in offering staff augmentation services to clients worldwide, with a particular focus on North America. Joining our team offers you the opportunity to shine and make a significant impact on the projects you work on. Many of our clients are modern small to medium-sized businesses experiencing rapid growth, and they're eager to add core members like you to their teams. This environment ensures you'll stay up-to-date with the latest technology trends. At Devlane, our values are straightforward: we foster a collaborative environment and prioritize building long-lasting relationships where you can develop your skills as a software engineer and learn from your peers.b'/xc2/xa0' b'/xe2/x80/x8d' Here, you will be able to: ✔b'/xc2/xa0'Be part of a company that is in constant growth. ✔b'/xc2/xa0'Reinforce your skills inb'/xc2/xa0'Data Engineeringb'/xc2/xa0' ✔b'/xc2/xa0'Propose ideas to improve the process. b'/xe2/x80/x8d' What do we require from you? ✔b'/xc2/xa0'Minimum ofb'/xc2/xa0'5b'/xc2/xa0'years of experience working as ab'/xc2/xa0'Data Engineer. ✔b'/xc2/xa0'At leastb'/xc2/xa0'5b'/xc2/xa0'years of experience with SQL. ✔b'/xc2/xa0'Experience working with Python. ✔b'/xc2/xa0'Experience working withb'/xc2/xa0'Airflow and Snowflake. b'/xe2/x80/x8d' Some of our Perks: ✔b'/xc2/xa0'Salary in USD. ✔b'/xc2/xa0'100% Remote ✔b'/xc2/xa0'25 days of Paid Time Off per year. ✔b'/xc2/xa0'8-hour workday, with flexible hours. ✔b'/xc2/xa0'Welcome kit from the brand. ✔b'/xc2/xa0'High-end hardware provided: laptop, mouse, b'&' headphones. ✔b'/xc2/xa0'English classes, virtual library and online courses. ✔b'/xc2/xa0'Contribution bonuses b'/xe2/x80/x8d' Ready to take the next step in your career?b'/xc2/xa0' Apply now!

We are looking for a Sr Salesforce Developer to join our team! The project is within the Digital Agriculture industry and is based in San Francisco, CA. The team develops a platform that examines weather, soil and field data to help farmers determine potential yield-limiting factors in their fields.We're on the lookout for an individual who shares our dedication to assisting farmers in enhancing productivity through digital solutions. This role offers a unique opportunity to become a part of our dynamic team, responsible for testing applications that guarantee an exceptional experience for our valued customers. In collaboration with our engineering team, business analysts, and business partners, you will play a pivotal role in developing a world-class application that enhances productivity and elevates the customer experience. About the role We are looking for a talented and motivated Salesforce Developer to contribute to the mission of helping the worldb'/xe2/x80/x99's farmers sustainably increase productivity using digital tools, mobile software, advanced analytics, and high-quality assurance standards. This role is a unique opportunity to join our dynamic team, responsible for building and maintaining the apps that ensure a great experience for our customers. Are you passionate about Salesforce? We are looking for a Salesforce Developer to provide solutions and build our Salesforce platform. You will partner with engineering, business analysts, and business partners to build a world-class application to improve productivity and customer experience. Role Responsibilities: Work with other engineers, business stakeholders and analysts to deeply understand visual designs, application workflows, transitions, personas, use cases.Build elegant support tools and services.Participate in code reviews to share knowledge, help each other learn new things and take pride in making our code betterWrite comprehensive tests (unit, integration, automation) to improve qualityBring product and code improvement ideas to the teamIdentify risks associated with component or application ImplementationKeep current with trends and technological innovations in the agricultural industry and make appropriate development recommendations.Lead development initiatives and provides mentorship and direction to less experienced Engineers.Lead project technical scoping, technical specification review, training of new staff and of emerging Salesforce technologies to existing staff. Basic Qualifications: Intermediate/Advanced English skills with strong communication abilities.Self-motivated, quick learner, and adaptable to new technologies and legacy systems.Thrives in a team environment, actively contributes to collaboration, fostering a sense of community.Excellent problem-solving and analytical skills, with a keen eye for detail and a proactive approach to issue resolution. Embraces new ideas to enhance problem-solving processes.Expert in Salesforce development, customization, and integration. Qualifications for the Role: 4+ years of Salesforce platform experience5+ Year of Web application development using modern framework experience.Experience working with Apex.Experience working with frontend web framework like React.Solid foundational grounding in OO design, RDBMS principles, and data modeling.Nice to have:Experience documenting use cases and implementation decisions.Familiarity with financial / software industry requirements.Experience successfully implementing third-party vendors/add-ons.Experience with Agile Development and SCRUM.Experience building platforms that support declarative interfaces.Salesforce Admin, Developer certifications preferred.Deep understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Communities, and AppExchange solutions.Knowledge of complex integrations.Position Type:Remote opportunity from Argentina, Brazil and Uruguay.Full-Time and Long-Term Position Location: Argentina, Brazil and Uruguay.

Welcome to Devlane! We are a dynamic software development company with a strong presence across Latin America. Currently, we specialize in offering staff augmentation services to clients worldwide, with a particular focus on North America. Joining our team offers you the opportunity to shine and make a significant impact on the projects you work on. Many of our clients are modern small to medium-sized businesses experiencing rapid growth, and they're eager to add core members like you to their teams. This environment ensures you'll stay up-to-date with the latest technology trends. At Devlane, our values are straightforward: we foster a collaborative environment and prioritize building long-lasting relationships where you can develop your skills as a software engineer and learn from your peers.b'/xc2/xa0' b'/xe2/x80/x8d' What's the role about? As a Fullstack Engineer, you'll join a dedicated team focused on a dating app. We're seeking candidates who are highly proficient in Node, React Native, and TypeScript and who are passionate about driving innovation and delivering exceptional results What do we require from you? ✔b'/xc2/xa0'Minimum 5 years of experience working with Node.js. ✔b'/xc2/xa0'At least 5 years of experience with React Native. ✔b'/xc2/xa0'Proficiency in working with TypeScript. ✔b'/xc2/xa0'Experience with Apollo or NestJS is a plus b'/xe2/x80/x8d' Some of our Perks: ✔b'/xc2/xa0'Salary in USD. ✔b'/xc2/xa0'100% Remote ✔b'/xc2/xa0'25 days of Paid Time Off per year. ✔b'/xc2/xa0'8-hour workday, with flexible hours. ✔b'/xc2/xa0'Welcome kit from the brand. ✔b'/xc2/xa0'High-end hardware provided: laptop, mouse, b'&' headphones. ✔b'/xc2/xa0'English classes, virtual library and online courses. ✔b'/xc2/xa0'Contribution bonuses

YOUR PROFILE The top candidate will bring experience working with high performing development teams. A MS/BS degree in Computer Science, Software Engineering or 5 years of proven experience in a similar positionExperience in JavaScript beyond libraries or frameworksb'/xc2/xa0'(bonus: Typescript / Flowtype experience)Experience working with a modern JavaScript framework such as ReactJSExperience working with JavaScript, HTML, and CSSHands on development of applications and servicesLead moderate to highly complex programming tasks and provide code reviews of various development tasksImplement automated unit and integration tests and ensure the practice is followed consistentlyParticipate in system design and specifications, program logic and flow-charting, development, testing, debugging, documentation, and supportProvide analysis of problems and recommend solutions WHAT WE OFFER: In addition to being part of our quest to help people empower their imagination, we offer: Competitive salary and benefitsFlexibility with scheduleAbility to work remotelyFlexible time offA phenomenal learning environment for you to develop

Welcome to Devlane! b'/xe2/x80/x8d' We are a dynamic software development company with a strong presence across Latin America. Currently, we specialize in offering staff augmentation services to clients worldwide, with a particular focus on North America. Joining our team offers you the opportunity to shine and make a significant impact on the projects you work on. Many of our clients are modern small to medium-sized businesses experiencing rapid growth, and they're eager to add core members like you to their teams. This environment ensures you'll stay up-to-date with the latest technology trends. At Devlane, our values are straightforward: we foster a collaborative environment and prioritize building long-lasting relationships where you can develop your skills as a software engineer and learn from your peers.b'/xc2/xa0' b'/xe2/x80/x8d' What's the role about? As a Machine Learning Engineer, you'll join a dedicated team focused on Real Estate. We're seeking candidates who are highly proficient in machine learning or data science and who are passionate about driving innovation and delivering exceptional results.b'/xc2/xa0' b'/xe2/x80/x8d' What do we require from you? ✔b'/xc2/xa0'Minimum 3 years of experience working as a Machine Learning Engineer. ✔b'/xc2/xa0'At least 3 years of experience with Python or R. ✔b'/xc2/xa0'Proficiency in working with Machine Learning Frameworks (TensorFlow, PyTorch). ✔b'/xc2/xa0'Experience with deep learning is a plus. b'/xe2/x80/x8d' Some of our Perks: ✔b'/xc2/xa0'Salary in USD. ✔b'/xc2/xa0'100% Remote ✔b'/xc2/xa0'25 days of Paid Time Off per year. ✔b'/xc2/xa0'8-hour workday, with flexible hours. ✔b'/xc2/xa0'Welcome kit from the brand. ✔b'/xc2/xa0'High-end hardware provided: laptop, mouse, b'&' headphones. ✔b'/xc2/xa0'English classes, virtual library and online courses. ✔b'/xc2/xa0'Contribution bonuses

Welcome to Devlane! b'/xe2/x80/x8d' We are a dynamic software development company with a strong presence across Latin America. Currently, we specialize in offering staff augmentation services to clients worldwide, with a particular focus on North America. Joining our team offers you the opportunity to shine and make a significant impact on the projects you work on. Many of our clients are modern small to medium-sized businesses experiencing rapid growth, and they're eager to add core members like you to their teams. This environment ensures you'll stay up-to-date with the latest technology trends. At Devlane, our values are straightforward: we foster a collaborative environment and prioritize building long-lasting relationships where you can develop your skills as a software engineer and learn from your peers.b'/xc2/xa0' b'/xe2/x80/x8d' What's the role about? As a Sr. QA Manual Engineer, you'll join a dedicated team focused on immersive experiences by merging virtual and physical realities. We're seeking candidates who are highly proficient inb'/xc2/xa0'Mobile testing, TestFlight, BrowserStack, Jira, Xrayb'/xc2/xa0'and who are passionate about driving innovation and delivering exceptional results.b'/xc2/xa0' What do we require from you? ✔b'/xc2/xa0'Minimum 4b'/xc2/xa0'years of experience working with Manual QA. ✔b'/xc2/xa0'At least 3b'/xc2/xa0'years of experience as a Mobile QA for iOS. ✔b'/xc2/xa0'Proficiency in working with TestFlight, BrowserStack, Jira and Xray. b'/xe2/x80/x8d' Some of our Perks: ✔b'/xc2/xa0'Salary in USD. ✔b'/xc2/xa0'100% Remote ✔b'/xc2/xa0'25 days of Paid Time Off per year. ✔b'/xc2/xa0'8-hour workday, with flexible hours. ✔b'/xc2/xa0'Welcome kit from the brand. ✔b'/xc2/xa0'High-end hardware provided: laptop, mouse, b'&' headphones. ✔b'/xc2/xa0'English classes, virtual library and online courses. ✔b'/xc2/xa0'Contribution bonuses b'/xe2/x80/x8d' Ready to take the next step in your career?b'/xc2/xa0' Apply now!

Buscamos profesional Salesforce Develepor senior.Modalidad contractor, 100% remoto. Ingles upper intermediate excluyente.b'/xc2/xa0'Qualifications for the Role: 4+ years of Salesforce platform experience5+ Year of Web application development using modern framework experience.Experience working with Apex.Experience working with frontend web framework like React.Solid foundational grounding in OO design, RDBMS principles, and data modeling.Nice to have:Experience documenting use cases and implementation decisions.Familiarity with financial / software industry requirements.Experience successfully implementing third-party vendors/add-ons.Experience with Agile Development and SCRUM.Experience building platforms that support declarative interfaces.Salesforce Admin, Developer certifications preferred.

As a Tooling Engineer, you and your team will be focused on our ability to deploy and build at scale, to create best practices across our engineering organization for security, compliance, and enable our highly autonomous engineering teams to execute safely with the latest technologies. You will help us expand globally. In this role, you will: Be hands-on designing, developing and delivering technical solutions for supporting the work of the rest of the company..Establish credibility through the quality of your own and your teamb'/xe2/x80/x99's technical execution and ownership.Have a rare ability to collaborate with and influence diverse engineering teams to improve the reliability, scalability, and durability of their tools and processes.Mentor and help other employees to reach their full potential.Give engineers the tools, confidence, and motivation to make decisions autonomously.Know how to manage multiple projects and balance support b'&' development for multiple stakeholders. YOUR PROFILE 5+ years of experience as Backend, Integrations or CI/CD pipelines of a healthy and high-performing engineering team.Previous operational responsibility for business critical systems, in a collaborative environment.Strong sense of urgency and ownership over critical problem areas.CS, EE, or CE degree and/or a demonstrable, solid understanding of CS fundamentals.Solid grasp of Linux systems, Docker and CI tools like Jenkins, Github Actions, Azure DevOps or the like.Solid grasp of the NodeJS ecosystem, including Typescript and automated build and testing tools for them like Cucumber or Mocha.Experience in designing, implementing and documenting API services for consumption by other engineering teamsExperience in designing and implementing tools that involve collaboration between multiple services working together as a whole. Excellent command of English, both written and verbal. Ability to work independently from a remote location Ideally you have: Experience with tooling or DevOps teams in startups.Experience with modern platforms for code build, deploy, and container operations. WHAT WE OFFER: In addition to being part of our quest to help people empower their imagination, we offer: Competitive salary and benefitsFlexibility with scheduleAbility to work remotelyFlexible time offA phenomenal learning environment for you to develop

We are looking for a Senior Fullstack Java + Kotlin developer in the LATAM region, we have identified several key technologies and requirements for this role. The ideal candidate should possess strong expertise in Kotlin, Kafka, Postgres, and Android development. Kotlin is a critical requirement for this role, as it is a modern programming language that offers a concise and expressive syntax. Candidates should have a deep understanding of Kotlin's features and be able to leverage them to develop robust and efficient applications. Experience with Kafka is also essential, as it is a distributed streaming platform that is widely used for building real-time data pipelines and streaming applications. Candidates should be proficient in working with Kafka to handle large volumes of data in a scalable and fault-tolerant manner. Proficiency in Postgres is another key requirement, as it is a powerful open-source relational database system that is widely used for storing and managing data. Candidates should have a strong understanding of database design, performance tuning, and query optimization in the context of Postgres. Given the prevalence of Android as a mobile platform, candidates should also have expertise in Android development. This includes a deep understanding of the Android framework, UI/UX design principles, and best practices for building high-quality Android applications. In summary, we are seeking a Senior Fullstack Java + Kotlin developer with expertise in Kotlin, Kafka, Postgres, and Android development. The ideal candidate should have a strong technical background and be capable of delivering high-quality solutions in a fast-paced environment. If you believe you meet these criteria and are interested in joining a dynamic team, we encourage you to apply for this exciting opportunity. b'/xc2/xa0' Position: Contractor- 100%remote - USD Pay This position is open to Latam

For more than 10 years, we have been developing customized software solutions for web b'&'b'/xc2/xa0'mobile platforms and providing IT staff augmentation services to clients from all over theb'/xc2/xa0'world. We strive to develop solutions with creativity and professionalism in a friendly andb'/xc2/xa0'inspiring environment. Web'/xe2/x80/x99'd love you to be part of it! Profile b'&' SeniorityWe are looking for a SR Java Developer to join our Team. If you enjoy working on a cuttingedge technologies environment, this opportunity is for you! Position Requirements: ➔ Be committed to producing high quality software➔ Have good time management skills➔ Experience developing Java based web applications and significant comfortb'/xc2/xa0'with both Java itself as well as OOA/D techniques➔ Experience with ORM mapping technologies such as Hibernate➔ Experience designing applications that leverage a dependency injectionb'/xc2/xa0'container such as Spring➔ Experience with relational database schema definition and queryb'/xc2/xa0'design/optimization➔ Experience building an externalized service layer to support multiple clientb'/xc2/xa0'implementations➔ Experience developing applications that must be scaled to provide consistentb'/xc2/xa0'throughput while supporting increasing user concurrency➔ Experience working with product managers and user experience asb'/xc2/xa0'requirements are fleshed out➔ Strong verbal and written communication skills➔ Understanding of both architectural and implementation patterns➔ Understanding of RESTful service design➔ Understanding of automated testing best practices➔ Familiarity with HTML, CSS and Javascript➔ Familiarity with variants of agile development methodologies➔ Experience leading a cross functional team to deliver functional software is ab'/xc2/xa0'plus➔ Experience with a variety of languages and frameworks is a plus➔ Experience working with messaging systems such as Apache Kafka ➔ Experience working with highly distributed systems➔ English: Advanced Other:➔ Direct contact with the client Nice to have but not mandatory:➔ Availability to travel to USA

b'/xe2/x80/xa2' Certified ServiceNow System Administrator;b'/xc2/xa0'b'/xe2/x80/xa2' Bachelorb'/xe2/x80/x99's degree in computer science or related fieldb'/xe2/x80/xa2' 7+ years of experience and strong working knowledge of ServiceNow platformb'/xe2/x80/xa2' 3+ years of experience with ServiceNow workflows or Flow Designerb'/xe2/x80/xa2' Experience configuring and implementing ServiceNow out-of-box application such asb'/xc2/xa0'ITSM/ITOM/HR/CSM/SPM/PA/APMb'/xe2/x80/xa2' 2+ years of experience with scripted REST APIsb'/xe2/x80/xa2' Experience educating internal or external customers in best practice designb'/xe2/x80/xa2' Experience migrating data into ServiceNow applicationb'/xe2/x80/xa2' Experience working with ServiceNow in a large enterpriseb'/xe2/x80/xa2' Familiarity working in an Agile environment (SCRUM methodologies).b'/xe2/x80/xa2' Experience working with Business Rules, Script Includes, Access Control Lists, Scheduled Job, UI Actions, Clientb'/xc2/xa0'Scripts, Catalog Client Scripts, UI Scripts, UI Policies and Catalog UI Policiesb'/xe2/x80/xa2' Integrated ServiceNow instance with 3rd party applicationb'/xe2/x80/xa2' Experience on adding additional functionalities within existing implemented integrationsb'/xe2/x80/xa2' Experience on Catalog Item, Record Producer, Order Guide, Workflow and Inbound Email Actions.b'/xe2/x80/xa2' Experience on Scheduled Job, Events and Email Notifications, Email Scripting, Email Templates.b'/xe2/x80/xa2' Excellent experience in ServiceNow Administration and Production supportb'/xe2/x80/xa2' Worked on transform maps, data sources, import set and different transform scripts for data loads andb'/xc2/xa0'managementb'/xe2/x80/xa2' Ability to work independently or with teamb'/xe2/x80/xa2' Demonstrate strong initiative and self-starter

Tech Background? Like helping customers?Support Specialist Wanted for our Success Team!b'/xc2/xa0'About Us b'/xc2/xa0'Appenate is a Brisbane-based SaaS company, building a leading business applications platform, aimed at the IT channel and enterprise.b'/xc2/xa0'Our growing customer base spans over 40 countries, which we support via an integrated team anchored out of Australia, South Africa, and Latin America to improve time-zone coverage for our users.b'/xc2/xa0'We've embraced the concept of a distributed company, with all team members working either from home (or the beach, mountains, cafe, whatever).b'/xc2/xa0'Twice a year we fly everyone to an interesting place for a week so that we can work together and hang out face-to-face (pandemics aside!).b'/xc2/xa0'The Opportunityb'/xc2/xa0'Be part of a lean, agile, and exciting team that is globally focused and working with cutting-edge mobile and cloud technologies.b'/xc2/xa0'Being a small company, we expect all team members to learn fast and play at a high level.b'/xc2/xa0'To join us, you need to be self-starting, disciplined and able to communicate well.b'/xc2/xa0'We are looking for applications from anywhere in Argentina. Fluent in English and Spanish (both written and spoken) is required.b'/xc2/xa0'We connect and communicate via online tools, so you'll be in regular contact with the whole team. You'll also be provided with whatever equipment you need to be productive.b'/xc2/xa0'This role offers an opportunity for you to learn and grow as the company expands, and you'll be working with smart, driven people that are building world-beating software.b'/xc2/xa0'Role b'&' Requirementsb'/xc2/xa0'Our platform is used by customers ranging from SMEs to the IT channel (software vendors, solution providers, system integrators, enterprise IT departments)b'/xc2/xa0'We're looking for someone that loves helping customers solve problems and enjoys showing folks how to get the most out of our platform.Key requirements:IT Diploma or DegreeExcellent English and Spanish, both written and spoken (you'll be in contact with customers from around the world, so English is critical)Experience in software implementation, cloud service configuration, solutions consulting and/or IT customer supportSelf-starter with proactiveness, enthusiasm, flexibility, and motivation b'/xe2/x80/x93' able to work effectively without regularly needing to be told what to doExperience in technical writing (support guides, knowledgebase etc)Diligence in all work aspects, and strong attention to detailAbility to find answers unassisted and to learn rapidlySoftware development experience or training is advantageousA very good, reliable internet connection for customer and internal communicationsb'/xc2/xa0'Duties will include: Developing an expert-level understanding of the Appenate platform and offeringManaging incoming support tickets and questions, ensuring that customers receive timely responses and progress updatesInvestigate and replicate customer issues (deep analysis into technical issues)Replicating customer issues and collaborating with our developers to resolveProvide high-quality, descriptive written answers to customer ticketsPerforming product testing when neededAuthoring of tutorials and other learning content as neededAdministering our online helpdesk and knowledgebaseAd hoc training with customers via web meetingSalary starts at USD $1,800 (per month) and will increase based on your experience, fit, and performance going forward.b'/xc2/xa0'